Gerald Kia of Naperville

I was in need of a new SUV and coming to Gerald Kia was a great experience. With the help of Quentin Stanley, I was able to purchase a brand new 2021 SUV. The facility was very clean and all of the employees great experience. With the help of Quentin Stanley, I was able to purchase a brand new 2021 SUV. The facility was very clean and all of the employees are very professional, friendly and make you feel at home. I'm so thankful for my new truck. More

Got in touch with them about trading in my vehicle for a new car told them up front about credit challenges got appraisal on current car was told by the finance manager that he could make it work to come ba new car told them up front about credit challenges got appraisal on current car was told by the finance manager that he could make it work to come back the next day when they get the car I was interested in from another dealership went back the next day started the whole process with credit application they asked about a few things that were on credit report we explained it to them they asked for proof of what we were saying gave them that was told to come back that it’s gonna take time to get the approval salesman and manager says he got the approval with more money down called the salesman back to let him know we would be coming in that evening with the money he says ok later on he text me and says that the deal is a no go because of the same issue they asked proof of and that this decision came from another finance manger that we were not even working with so first they got the approval. Then at last minute they don’t too many unanswered questions. More

As a single woman I usually cringe at the thought of going to a dealership. My experience with Gerald Kia has changed my mind on that. I was treated with respect the minute I walked in. I didn’t get the going to a dealership. My experience with Gerald Kia has changed my mind on that. I was treated with respect the minute I walked in. I didn’t get the feeling that they were trying to take advantage of me. I looked at many cars and I was never once rushed or made to feel like I should hurry up and make a decision. When it came to financing Anthony, the General Manager, was AMAZING! He is genuinely a nice person. He didn’t pressure me or push something I couldn't afford . He took the time to listen to me about how much I wanted to spend and what I wanted my payment to be. He made it happen and I couldn’t be happier! My experience was a great one and when I need another car I’ll go back to them. More

From the help of Quentin Stanley, my husband got the car he wanted. Quentin was patient and kind. The dealership is awesome overall! Lovely and clean with with great staff and service! They take great care he wanted. Quentin was patient and kind. The dealership is awesome overall! Lovely and clean with with great staff and service! They take great care of their customers. More

Dealership employees were very professional. Facility was extremely clean. The sales rep was honest, informative, and helpful. I had visited another Kia prior to this one and the experience was drastically extremely clean. The sales rep was honest, informative, and helpful. I had visited another Kia prior to this one and the experience was drastically different. I am extremely glad that I went to this dealership and met Quetin. More

The staff was genuine, thoughtful, professional and extremely helpful! I left the dealership with a car that I is a perfect fit for my family. I'm a very happy customer! Thank you! extremely helpful! I left the dealership with a car that I is a perfect fit for my family. I'm a very happy customer! Thank you! More

Q made this purchase so easy and fast, didn’t feel pressured to buy anything I didn’t want at all, Anthony made sure I was getting a great price for my new Sportage. Highly recommend this pair! Thank pressured to buy anything I didn’t want at all, Anthony made sure I was getting a great price for my new Sportage. Highly recommend this pair! Thank you!! More

My partner and I knew that we wanted a car that was reliable, had a good cost, and of course was within our budget. This was our very first time financing a car and we didn’t want to get taken advantag reliable, had a good cost, and of course was within our budget. This was our very first time financing a car and we didn’t want to get taken advantage of by the sharks in the car business, so my sister suggested we go to Kia in Naperville. Lucky for us, we met “Q”, a.k.a Quentin. I told him exactly what we were looking for in a car and he broke it down to 2 options. His skill for what he knows about the vehicles he sells is truly impeccable. Thanks to his legendary customer service, my partner and I were able to walk out with a 2021 Kia Sportage at an affordable price for us. I want to give thanks to Yasser for being so patient with us when it came to filing our paperwork and I want to give thanks to Gino for also helping us. I truly loved the experience I gained from visiting this dealership that in the future, I’m sure I will be doing business with them again. If you are a new car buyer like my partner and I were, visit Gerald Kia of Naperville for an excellent experience that I’m sure you will not regret. More

Very happy with the purchase of my Kia Sorento and Adrian did an awesome job! I am not the easiest person to deal with so his patience and hard work really made the deal happen. Customer service means so muc did an awesome job! I am not the easiest person to deal with so his patience and hard work really made the deal happen. Customer service means so much, Adrian and Yasser made it look easy! Also they have great service for getting your car maintenance as well! I trust them with my car over other mechanics. Thank you for being the real deal! It's hard to find a trust worthy car dealership! More

I can't say enough good things about my experience at Gerald with Quentin. He was patient and an all around great person to deal with. I would recommend anyone looking for a car to him hands down. Be Gerald with Quentin. He was patient and an all around great person to deal with. I would recommend anyone looking for a car to him hands down. Best car buying experience I have ever had! More