Gerald Kia of Naperville
Naperville, IL
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556 Reviews of Gerald Kia of Naperville
My experience with Gerald Kia of Naperville was exceptional. Upon our arrival we were greeted with professionalism, by Brandon Miller, and at no point did we feel pressured. We did some research exceptional. Upon our arrival we were greeted with professionalism, by Brandon Miller, and at no point did we feel pressured. We did some research ahead of time and knew exactly which car we wanted to purchase. We chose this Kia dealership after a horrible experience at a different one and after sharing this information with Brandon, he went out of his way to make us feel comfortable from beginning to end. If you are looking to buy a new car, check out Brandon Miller at Gerald Kia of Naperville. He is very knowledgeable, professional and ethical. More
I just purchased my first Kia from Gerald Subaru Kia of Naperville. Brian Westhoff did an outstanding job showing the various Kia SUV models. He is very knowledgable about the products and made buying a Naperville. Brian Westhoff did an outstanding job showing the various Kia SUV models. He is very knowledgable about the products and made buying a new car painless. I recommend Brian Westhoff for a hassle free car buying experience. More
I would have given this delaership over five! They Went above and beyond. Buying cars is not usualy a fun thing, however Micheal and Jason made it hard to leave. The prosess was quick and yes I must admit above and beyond. Buying cars is not usualy a fun thing, however Micheal and Jason made it hard to leave. The prosess was quick and yes I must admit FUN! I loved that they were honest , yes thats right honest and straight forward. I had been to four diffrent dealers and have been looking and reasearching for two months. I was given the song and dance at the other three and was ready to give up , until I went to meet with Michael and Jason At Gerald Kia . Thank you for going above and beyond and for my brand new Kia soul! WHOOT WHOOT!!!! : ) More
Brian Westhoff did a great job taking care of my wife and I as we were shopping for a midsized family sedan. Brian made sure to go through each of the benefits of the Optima that set it apart from the compe I as we were shopping for a midsized family sedan. Brian made sure to go through each of the benefits of the Optima that set it apart from the competition. We test drove one model Friday night and I returned the next day to take another for an extended test drive. I emailed Brian ahead of time and he had one all set up for me and ready to go when I got to the dealership. He had even went through the added work of trading another dealership that morning before I got there for a car with the exact features and color I was hoping for. This probably saved me a couple hours of time sitting at the showroom waiting to see if we could get the right car later. When we got to closing the deal Brian was extremely patient and pleasant with my wife and I even has we had our two young children with us. I could tell he was looking out for our best interests. I would definitely recommend Brian to others that are looking to purchase a Kia. More
We were treated like valued customers. We did not intend on buying a car during our first visit (although we had targeted the Sorento on our short list), but it quickly became apparent that our interests we on buying a car during our first visit (although we had targeted the Sorento on our short list), but it quickly became apparent that our interests were being dealt with in a very fair and honest manner. Brian was not only extremely friendly and respectful, he was also knowledgable and engaging. I am truly satisfied with deal we agreed to, and I am overwhelmed with my new car...it's perfect for us! I also have a lot of peace of mind knowing that I have the industries best warranty standing behind my purchase. I've purchased a lot of cars, and I can honestly say that this was the best buying experience I've had. Kudos to Gerald Kia and Brian Westhoff (and Dean in finance). Thanks, Greg and Colleen Huber More
Brian was excellent to work with. We took the Optima for a test drive and he was very knowledgeable about the car, the company, and my options for purchasing the car. He walked me through the the features a test drive and he was very knowledgeable about the car, the company, and my options for purchasing the car. He walked me through the the features in the car and showed me how everything works. I believe we made the right decision. Thanks Brian! More
I would like to say that Brian Westhoff is the best sales associate on your team. I looked at many cars at other dealerships in the area for about 1 year. No other dealer could even get close to meeting my associate on your team. I looked at many cars at other dealerships in the area for about 1 year. No other dealer could even get close to meeting my standards. The purchase was smooth. The car is fantastic! I would not trust anyone else to help me buy another car other than your man Brian. More
As a customer I was very satisfied with the customer service that Brian provided us with. He did everything in his power to make sure that we were happy. He showed us multiple options that provided what service that Brian provided us with. He did everything in his power to make sure that we were happy. He showed us multiple options that provided what I was looking for in a car. He was very patient and kind towards us while we made our final decisions. Coming to the Naperville Kia was the best decision of my life because I am now an owner of a Kia Optima which has been my dream for the longest time ever. When it comes time to switch my Kia for a new one I will most definitely be back! More
After a bad experience with another dealership I was really leery of starting this process over again. I was looking for a specific car, and would be traveling out of state. I had tons of questions. Mic really leery of starting this process over again. I was looking for a specific car, and would be traveling out of state. I had tons of questions. Michael Gately handled each and every one of my questions and requests in stride and with patience. This transaction could not have gone more smoothly. All of the ground work was done over the phone and through emails. When we arrived he went over the car from top to bottom, we signed a few papers, and were out the door in no time. I would not hesitate to travel the 7+ hours again to buy another car from Michael. Peace of mind is well worth the drive. We love our Kia. Thanks Michael! More
My husband Jeff and I purchased a Kia Sorento from Gerald Kia. We were just looking when we pulled into the dealership. The main reason we went to Gerald first was because of their Lifetime Warranty.... the Kia. We were just looking when we pulled into the dealership. The main reason we went to Gerald first was because of their Lifetime Warranty.... the reason we stayed at Kia was because of Michael Gately. From the minute we met him, he was professional, courteous and extremely knowledgeable about every car in the showroom. Michael was able to help us narrow down our choices and kept our personal preferences in the back of his head. He sat and talked with us about what was important for our family and why. He was helpful with the financing as well. Michael is what people should be looking for in a salesman. He is the main reason we would purchase another car from Gerald Kia. More