Back

Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

Directions

By Type

556 Reviews of Gerald Kia of Naperville

May 17, 2015

Excellent Staff and Service! Quentin Stanley blew us away with his excellent service and charismatic personality! We had been to another dealer in the area before stopping into G More

by freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 18, 2015 -

Gerald Kia of Naperville responded

Thank you for reviewing your time spent at Gerald Kia of Naperville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Quentin is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

May 15, 2015

Wonderful - absolutely terrific Gerald Kia of Naperville was absolutely wonderful. They were courteous, efficient and very very helpful. I purchased the Kia Soul and am absolutely h More

by Margaret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 15, 2015 -

Gerald Kia of Naperville responded

Margaret, all of us at Gerald Kia of Naperville congratulate you on your new Soul and appreciate the opportunity you presented to earn your business! Quentin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

May 13, 2015

Hassle Free Car Lease! Q. Stanley and Anthony T. are the best people in the car dealership business we've come across! Extremely friendly, respectful and pleasant to work w More

by The Khans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
May 14, 2015 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about Gerald Kia of Naperville. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. We're glad that Stanley and Anthony were able to show you our team's dedication. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

May 12, 2015

My experience at Gerald Kia couldn't have gone any smoother. Purchasing a car from Gerald Kia was a pleasant experience, especially having Quentin Stanley as Our salesman. He gave us his time and attention,an More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 14, 2015 -

Gerald Kia of Naperville responded

Nancy, we are truly grateful for this awesome review! We are thrilled that Quentin was able to take care of your car buying needs. He is a great asset to our team and we appreciate him providing you with the customer service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

May 01, 2015

Awesome car buying experience! Quentin "Q" Stanley was easy to talk to, and wanted me to be truely happy with the selection of the car that I purchased from them. We went on a coup More

by Juli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph in Finance and Warranties, Quentin Stanley
May 04, 2015 -

Gerald Kia of Naperville responded

Juli, congratulations on your new purchase! I hope you are continuing to enjoy your Optima SX Limited! It's wonderful to know that you feel confident in your decision to choose Gerald Kia of Naperville as your dealer. It is imperative to our team that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

April 30, 2015

Great First Experience These guys were extremely helpful every step of the way. This was my first experience buying a car and they helped calm all of my anxieties and explai More

by elizabeth1087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 04, 2015 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first buying experience with us. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chris was able to satisfy that. Please come back and see us again in the future with anything else you might need. We look forward to seeing you. Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

April 30, 2015

great car buying experience I was treated like family and was very satisfied with my purchase will recommend others and will come back when im in the market for another car More

by mjhoffman887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Michael Nielsen
May 04, 2015 -

Gerald Kia of Naperville responded

Thank you so much for your terrific review about our dealership. We have always had a family mentality here and always will. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We look forward to seeing you again at your next visit! Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

April 30, 2015

excellent service The folks at Gerald Kia have made me a believer! I was with a different car dealer for over 15 years, but then I bought a Kia Optima and the technolog More

by twcrosno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
May 04, 2015 -

Gerald Kia of Naperville responded

Thank you for this wonderful review and congratulations on the purchase of your new Kia Optima! We're thrilled to hear that our team was able to provide you with an outstanding service. Please come back to see us anytime. Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

April 29, 2015

Thank you Jose! A typical car buying experience is one where salesman are hounding you to buy a vehicle. This was not the case with Jose. Jose was very personable a More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2015 -

Gerald Kia of Naperville responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jose's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

April 28, 2015

gerald kia of naperville all the sales people were very nice and helpful. Quentin was very knowledgeable and got me into just the right car. he even offered to pick up the More

by mary ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Apr 30, 2015 -

Gerald Kia of Naperville responded

Mary, we appreciate the time it took for you to leave us this wonderful review! We’re glad to hear that Quentin has been very knowledgeable and was able to accommodate your needs. If there is anything more that we can do please come back and see us again. Take care! Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

...
39
...