Gerald Kia of Naperville

Awesome Experience! This was our first time buying from this dealership. Suzie was the best car sales person I have ever worked with. She is very knowledgeable and frie This was our first time buying from this dealership. Suzie was the best car sales person I have ever worked with. She is very knowledgeable and friendly. She showed us all the features of the Sorento we were interested in. I wanted to show my wife the color of the vehicle, so I asked if we could test drive the car to my home. Suzie said no problem. My wife was surprised and test drove it herself. She absolutely loved the Sorento. We ended up buying the Sorento SX in a different color. The dealership was able to quickly find the right color and got the vehicle the next business day. We went through the sales process quickly and efficiently with Ryan Bravi, the Finance Manager. He was excellent to work with. So far, our experience with Gerald Kia has been outstanding! More

Clean, efficient, no BS dealership Salesman "Q" was polite and efficient. Sale manager was there as only 1 minute of support, not hovering over the deal like previous experiences. He ac Salesman "Q" was polite and efficient. Sale manager was there as only 1 minute of support, not hovering over the deal like previous experiences. He actually let the salesmen do his job. Whole operation was efficient and no issues. I never felt like I was being scammed, unlike every other dealer I've been too. More

mike was very helpful, warm, friendly and great with us The Naperville location has been good. This is the second vehicle we purchased within a year through Mike Nielsen. He is helpful in many ways. The Naperville location has been good. This is the second vehicle we purchased within a year through Mike Nielsen. He is helpful in many ways. More

First Time Buyer My husband and I were in the market to purchase a new Kia Forte and looked online to see what was near us. We went by Gerald Kia in Naperville by chan My husband and I were in the market to purchase a new Kia Forte and looked online to see what was near us. We went by Gerald Kia in Naperville by chance because I had received a call to come by and see the car in person. I'm beyond glad that we did! Not only was the facility clean, staff polite and knowledgable but our Sales Consultant, Sam Katz, was very trustworthy and dependent. As first time buyers we had very little to go off of and didn't want to feel pressured into purchasing a car if it wasn't right. Sam was upfront about every detail and understood who we were as people, not just a commission number. Thank you all for your hard work and honesty! Also, free coffee and hot chocolate. More

First car purchase Gary was a great sales representative for making the decision of my first car. I went in one day just to look at different options and he had me test Gary was a great sales representative for making the decision of my first car. I went in one day just to look at different options and he had me test drive 4 cars to compare without any pressure to make a purchase that day. Really enjoyed the experience! More

Great Dealership Experience I couldn't have asked for a better experience than my wife and I had with Matt Vega. I never felt pressured in any way with Matt, he spent time figuri I couldn't have asked for a better experience than my wife and I had with Matt Vega. I never felt pressured in any way with Matt, he spent time figuring out what I was looking for and did a great job of zeroing in on a car that made sense while keeping my budget in mind. I cannot recommend Matt enough. Also, Ryan in financing was great at explaining all the options I had on the car but being realistic within my budget and helping me prioritize what options would help me most short term and long term. With Matt and Ryan, I never felt as if I was being taken for a ride; I felt like a valued customer and they were doing everything they could to earn my business not just today but in the future as well....they definitely did that. More

Customer for life! Michael Nielsen is the nicest car salesman I've had the pleasure of doing business with. His knowledge, charm and sense of humor made the experience t Michael Nielsen is the nicest car salesman I've had the pleasure of doing business with. His knowledge, charm and sense of humor made the experience that much more enjoyable. He is definitely one of the reasons I felt so comfortable signing another 3-year lease. Your dealership needs more like him. More

Good dealership in general Quentin Stanley was a professional, knowledgeable, non-pushing salesperson. I like the way that he was effective in determining the correct vehicle f Quentin Stanley was a professional, knowledgeable, non-pushing salesperson. I like the way that he was effective in determining the correct vehicle for us and finding it in a timely manner. He did his best to move the process along. His part was excellent. The only disappointment was waiting on the financial part-and we paid cash. But all combined, the dealership personnel was friendly and helpful. More

The greatest first time buyer experience! I was a first time buyer and every where else that I would go turned me away because of my request for a low down payment, the monthly payments I coul I was a first time buyer and every where else that I would go turned me away because of my request for a low down payment, the monthly payments I could afford, with the type of car I expected. But when I walked into Gerald Kia of Naperville I was not turned away at all, not even because my expectations were sky high. Quentin was absolutely amazing, he felt like family literally! He listened to everything I needed and wanted. He crunched numbers and crunched numbers again to get me to the price I was comfortable with and that was affordable! Plus I got a car that I absolutely adore! Quentin made sure I was okay and satisfied with every decision. He was very professional and straight to the point. Never once did he say "no" or "that's impossible." Everything was possible in his eyes which made everything possible in my eyes. Everyone was super nice and said hello when you walked past and once everything was finalized everyone congraulated me! It was honestly the best feeling. If or when I ever decide to purchase a another car Gerald Kia of Naperville with Quentin, is the only place I will be going. I've been reccomending it to so many of my friends and always will! They are the best, especially for first time buyers! More

Keeping it simple. I was very satisified with my experience at Gerald Kia. Unlike a few other dealerships in the area I felt Gerald Kia was straight forward and kept th I was very satisified with my experience at Gerald Kia. Unlike a few other dealerships in the area I felt Gerald Kia was straight forward and kept things as simple and clean as possible. My car Salesman Matt and Ryan worked really hard at getting me the car I wanted within my budget. Thanks for all your help Guys! More