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Gerald Jones Subaru

Augusta, GA

4.2
111 Reviews

4022 Washington Rd

Augusta, GA

30907

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111 Reviews of Gerald Jones Subaru

June 02, 2018

Joe is the man! We got great service from our salesman Joe! He really listened to our needs. He treated us well and helped us find the right car. We will definitely w More

by Dogfather06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pretzello
Jun 11, 2018 -

Gerald Jones Subaru responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Joe was able to meet your needs. At Gerald Jones Subaru, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, The Gerald Jones Subaru Team, (706) 228-7600

May 19, 2018

the best people ive ever delt with I stoped by after dealing with several other socalled dealers who were less then helpfull . after stoping at at a near by carmax whofinalaly foundme More

by sassy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wyane jackson, joe pretzello,jermey rhoden,john curry
May 21, 2018 -

Gerald Jones Subaru responded

we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Regards, The Gerald Jones Subaru Team, (706) 228-7600

May 05, 2018

extened warranty showed on contract I paid $1600 have receipt for $2300 cash $700 vanished also I found out later that there is a deductible on each visit I More

by robertsiders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Virginia Atkins
May 08, 2018 -

Gerald Jones Subaru responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards, Virginia Atkins Customer Relations Manager 706.650.3378

April 11, 2018

First time service Explanation of service to be performed was very good. Requested front license plate that I purchased be attached an it looks great. Car was washed a More

by subarucrosstrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rhoden
Apr 12, 2018 -

Gerald Jones Subaru responded

It is wonderful to hear that our staff at Gerald Jones Subaru was able to provide you with a great experience!  We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Gerald Jones Subaru Team, (706) 228-7600

March 08, 2018

Always satisfied I recently took my Outback to the Gerald Jones Service Department for its regularly scheduled maintenance. I appreciate Jeremy's exceptional service a More

by Tall Pine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rhoden, Joe Pretzello
Apr 12, 2018 -

Gerald Jones Subaru responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gerald Jones Subaru Team, (706) 228-7600

March 02, 2018

Perfect every time. Gerald Jones was recommended to me by a pilot friend. I take my 2 Subaru's 70 miles to Augusta rather than go to the Columbia SC dealer, I had a ver More

by Zoomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Bill, (sorry I have forgotten another name) Great Service Department as a whole.
Mar 05, 2018 -

Gerald Jones Subaru responded

It is wonderful to hear that our staff at Gerald Jones Subaru was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gerald Jones Subaru Team, (706) 228-7600

February 21, 2018

Knowledgeable staff and great cars. I have a wonderful new Forester that drives beautifully. I am happy with the features and comfort. It gets fantastic gas mileage. I took it on a road More

by Crawmami
Recommend Dealer
Yes
Employees Worked With
Abraham Wilson
Feb 28, 2018 -

Gerald Jones Subaru responded

Thanks for allowing us to help you. It is great to hear that you had such a positive dealership experience. The Forester is an excellent choice and we're sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. All the best, The Gerald Jones Subaru Team, (706) 228-7600

February 07, 2018

Excellent Service I was visiting from out of town and had a problem with my Legacy. I was able to schedule my service online and the service department was aware of my More

by SDBriant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNeal, Digital Airstrike
Feb 08, 2018 -

Gerald Jones Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! Take care, The Gerald Jones Subaru Team, (706) 228-7600

February 02, 2018

Everyone was really nice and helpful!!!! Bought my first Subaru here, and I absolutely LOVE it!!!! I will recommend all my friends shop here. My Parents just bought a new Honda van from them More

by ssessions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chenin Sacino
Feb 08, 2018 -

Gerald Jones Subaru responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Gerald Jones Subaru Team, (706) 228-7600

January 27, 2018

EXCELLENT SUBARU SERVICE As always, the car is serviced on time and actually ahead of schedule. I always feel that I can fully trust the service advisors advice/diagnosis of m More

by vetteles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roberts
Jan 29, 2018 -

Gerald Jones Subaru responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Gerald Jones Subaru's Service Department. Best, The Gerald Jones Subaru Team, (706) 228-7600

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