Gerald Jones Subaru

Buying a Subaru Ascent Best customer service ever . David was amazing. He went above and beyond. He explained how to use our new ascent . He showed us around the dealershi Best customer service ever . David was amazing. He went above and beyond. He explained how to use our new ascent . He showed us around the dealership and introduced us to everyone. He made us feel welcome to the Subaru family We will recommend it to everyone we know . More

great experience Jeremy Gose was professional, informative, and didn’t pressure us at all. They honored vip pricing on the ascent and agreed to match Carmax trade in o Jeremy Gose was professional, informative, and didn’t pressure us at all. They honored vip pricing on the ascent and agreed to match Carmax trade in offer. Very smooth process and friendly people. More

A stress-free purchase experience Reasonable pricing, fair trade-in price, open and personable sales and finance staff defines our buying experience at Gerald Jones Subaru. Joe Pretze Reasonable pricing, fair trade-in price, open and personable sales and finance staff defines our buying experience at Gerald Jones Subaru. Joe Pretzello was professional and highly knowledgeable about his product, a refreshing change from many of our past experiences with other dealers. More

Crosstrek 12 months maintenance Courteous service, explanation of what had to be done according to car's mileage and age. Information of general car 'health' after service performed. Courteous service, explanation of what had to be done according to car's mileage and age. Information of general car 'health' after service performed. Comfortable waiting area More

Super Subaru Service ! I experienced and "engine light" signal on my Forester and immediately called Gerald Jones service Dept. They were extremely responsive, gave me some I experienced and "engine light" signal on my Forester and immediately called Gerald Jones service Dept. They were extremely responsive, gave me some helpful tips, and scheduled me immediately for a visit. Upon arrival I was greeted in a friendly, professional manner and they listened fully. I was then kept fully informed as the service was provided, and they made my wait relaxed and comfortable. Once the service was completed, they fully debriefed me an went over all warranty and routine service work that was performed. I could not be more pleased and appreciative and remain a VERY satisfied customer. More

The Best in Every Way !! I appreciate the excellent service my car and I received from Gerald Jones. Bill Roberts, my service adviser, and the technicians got to work on my c I appreciate the excellent service my car and I received from Gerald Jones. Bill Roberts, my service adviser, and the technicians got to work on my car as soon as I arrived, at the appointment time. The newly remodeled showroom and waiting area are nicely decorated and comfortable. I am glad the salespersons now have offices, not grouped in cubicles in the middle of the floor--space now used for car display. I appreciate getting to visit with David McNeal, my salesman, who always greets me and makes sure I am still enjoying my car. He and Bill make me feel so good about Gerald Jones that I constantly tell people that they should strongly consider getting a Subaru from your dealership. I like being given the check sheet that shows what the tech has checked on my Outback and the detailed list of services performed. Everyone at the dealership makes customers feel confident that every person and every car are important and all issues are solved in a timely, efficient manner. I look forward to my next service checkup and know that if I have any questions or problems, the Gerald Jones dealership will take care of me and my car. Bill Roberts and David McNeal are outstanding people who make my contact with your dealership satisfying and make me sure I will keep telling people about how great Gerald Jones is. More

Very Impressive Joe Pretzello is a very professional and knowledgeable salesman in his job and the product he sales. He was so easy to work with and talk to about wh Joe Pretzello is a very professional and knowledgeable salesman in his job and the product he sales. He was so easy to work with and talk to about what I required in the vehicle I needed. He really listened to me and wanted my safety needs fulfilled. More

Professional Service David demonstrated professional Service with a very positive attitude. Feedback was very knowledgeable. Charles Beasley is a very professional Manag David demonstrated professional Service with a very positive attitude. Feedback was very knowledgeable. Charles Beasley is a very professional Manager and works very hard in satisfying his customers! More

Excellent! Very accommodating, professional and courteous. Jeremy kept us informed on service update and time required to complete. The service was very good and Very accommodating, professional and courteous. Jeremy kept us informed on service update and time required to complete. The service was very good and we were very pleased. More

Excellent The employees were genuinely invested in my satisfaction. All costs were covered by warranty and waiting area was comfortable. One employee gave me a The employees were genuinely invested in my satisfaction. All costs were covered by warranty and waiting area was comfortable. One employee gave me a ride to Kroger so I could get a healthy snack and magazine. More