Gerald Jones Subaru

Excellent Customer Service and Follow Up Everyone was very accomodating and polite. I believe my service tech was Ryan, who answered every one of my questions and even checked some things I n Everyone was very accomodating and polite. I believe my service tech was Ryan, who answered every one of my questions and even checked some things I noticed and had concerns about. My sales person, who sold me my Forester in January (Kelley Fitzwater) greeted me by name (she's so good) when she saw me! I had a great conversation with her! She really cares about her customers, even after the sale! That's a HUGE plus and why we love Gerald Jones. Customer service like that never gets old... and it is much appreciated. More

Best Experience Ever Car Shopping I found the car I was interested in online and called about the availability. Found out it was and made the drive from Dublin, GA. Car was ready for u I found the car I was interested in online and called about the availability. Found out it was and made the drive from Dublin, GA. Car was ready for us to test drive and we loved it. Traded in my old car and left in my new(to me) Subaru. Joe was a pleasure to work with. No pressure, no rush, no problems. I will definitely recommend this dealership. More

Very Happy Friendly sales person, not aggressive, had knowledge of vehicle. Called a head and the vehicle was ready for test drive upon arrival. Purchased on se Friendly sales person, not aggressive, had knowledge of vehicle. Called a head and the vehicle was ready for test drive upon arrival. Purchased on second visit to dealership. More

Satisfied Customer. Exceptional service and a very happy customer. Thanks to Joe the master car salesperson that I dealt with. I rate him a 10 and he deserves a raise Exceptional service and a very happy customer. Thanks to Joe the master car salesperson that I dealt with. I rate him a 10 and he deserves a raise in pay for his salesmanship. More

Outstanding service in hospitality The experience at Gerald Jones Subaru was unmatched by any other. Even though it was out of state for me to make my purchase with Gerald Jones it was The experience at Gerald Jones Subaru was unmatched by any other. Even though it was out of state for me to make my purchase with Gerald Jones it was worth the drive. Thank you so much Gerald Jones Subaru for making me feel welcomed and appreciated. More

Great buying experience Joe Pretzello. Was very knowledgeable about the Subaru and made my buying experience pleasurable. I like his honest, no pressure way of selling. He Joe Pretzello. Was very knowledgeable about the Subaru and made my buying experience pleasurable. I like his honest, no pressure way of selling. He was very organized and the buying process went quickly and without any hassle or surprises. Thanks Joe. Marcia McDonald More

Purchase I appreciated heir dIrect, to the point, and courteous way of communicating. The staff is extremely knowlwedgeable, helpful, and very friendly. Thei I appreciated heir dIrect, to the point, and courteous way of communicating. The staff is extremely knowlwedgeable, helpful, and very friendly. Their pricing on the purchase and on trade in values was extremely fair. More

Great service as usual! I take my Subaru Outback to Gerald Jones Subaru because they are trained in the service of my vehical. I did not give five stars because the for us hi I take my Subaru Outback to Gerald Jones Subaru because they are trained in the service of my vehical. I did not give five stars because the for us higher than normal. More

Forester 12,000 mile service We appreciated the prompt, courteous and efficient service for the 12 k factory mainenance check on our 2017 Forester. We also enjoyed the coffee and We appreciated the prompt, courteous and efficient service for the 12 k factory mainenance check on our 2017 Forester. We also enjoyed the coffee and internet access. It was nice to see and chat with our salesman, Joe Pretzello, again. Our Forester was returned to us nicely washed and cleaned. More

Great car buying experience Joe Pretzello was great. He wasn’t pushy and took the time to explain things to us about the car both the day we bought it and on Monday when we came Joe Pretzello was great. He wasn’t pushy and took the time to explain things to us about the car both the day we bought it and on Monday when we came back with the check and title to our trade-in. He also texted, e-mailed us and called back and forth for about a week before we could make it to the dealer to actually look at the car we were interested in. He also kept us in the loop while we were waiting for the paperwork to be completed. More