Gerald Jones Subaru

Shopped from Afghanistan Kelley was amazing! She was able to keep me in the loop even with me being in Afghanistan. By far the 2nd reason I purchased the vehicle was because o Kelley was amazing! She was able to keep me in the loop even with me being in Afghanistan. By far the 2nd reason I purchased the vehicle was because of her. The first being my move. More

"No unpleasant surprises at dealership" Service appointment made in advance. Reminders were e-mailed and texted to me. Our car was taken right in and we were advised on the time frame as thi Service appointment made in advance. Reminders were e-mailed and texted to me. Our car was taken right in and we were advised on the time frame as this was our 30,000 mile service. Car was serviced and returned to us ahead of time stated. All proper safety procedures were followed by everyone at Gerald Jones Subaru, and on our part. More

Best Experience- Caring Sales & Finance Team Purchasing cars during the Coronavirus shut down definitely wasn't something we were planning. But, they made it too easy to say yes- so we suited up Purchasing cars during the Coronavirus shut down definitely wasn't something we were planning. But, they made it too easy to say yes- so we suited up in masks, and off we went! We traded in 2 cars and purchased 2 cars on the same day. Kelley and Nick were an awesome sales team. They listened to both my husband and I and were able to work deals that made sure to make us both happy! John in finance was STELLAR! He made sure we got the best rates, and definitely made us feel at ease about purchasing 2 cars. The whole team we interacted with was caring, knowledgeable, and passionate about Subaru. I felt they were honest and fair during the whole experience. I would trust them to handle any of our future purchases, and refer any friends looking for a car. As a mom, the safety features speak volumes, and gives me extra comfort toting around my 3 year old. I felt the sales team did a great job of explaining and showing all the safety benefits, and this mama is thankful for them all! Thank you for going above and beyond to make sure my family was happy, upgraded and safe! We appreciate all the time you spent with us. I would give this dealership, sales team, and finance department a 10/10- especially with all their efforts to keep the cars and dealership sanitized, as well as everyone safe and healthy during this virus season. More

They treat you like family. The best dealership I have every delt with. How was awesome. If you are in the market for a vehicle this is the PLACE. Joe was awesome. First time buying a Subaru. every delt with. How was awesome. If you are in the market for a vehicle this is the PLACE. Joe was awesome. First time buying a Subaru. More

I am 100% satisfied with my experience at Gerald Jones Subaru so far. My salesman, Joe Pretzello has been awesome and done for me everything that he said he would do as well as James in the service depart Subaru so far. My salesman, Joe Pretzello has been awesome and done for me everything that he said he would do as well as James in the service department in getting my first oil change scheduled and done for me. Everyone that I have seen and dealt with have been extremely friendly and helpful. More

Purchasing a new Subaru while old one is being serviced. I like the courteous and friendly way I am treated anytime I have to bring my car in for service by everyone, especially Joe Pretzello. I like the courteous and friendly way I am treated anytime I have to bring my car in for service by everyone, especially Joe Pretzello. More

The staff was friendly and knowledgeable without pressuring to buy. We returned several times, looked at several cars and always received the assistance without pressure. A wonderful experience, w pressuring to buy. We returned several times, looked at several cars and always received the assistance without pressure. A wonderful experience, we are extremely happy! More

Simple, straightforward buying experience. Drew Jones is honest, sincere and trustworthy. Drew will tell you what is realistic, what he can and cannot due, then follows through on what he comm Drew Jones is honest, sincere and trustworthy. Drew will tell you what is realistic, what he can and cannot due, then follows through on what he commits to. Evan Stoffell is a product expert on Subaru and easy to work with, as well. More

Are you in Augusta, this is where it is This is from somebody who just bought a Subaru. E and J are most helpful. They go above and beyond. Sales wise: They tell you what you are going to This is from somebody who just bought a Subaru. E and J are most helpful. They go above and beyond. Sales wise: They tell you what you are going to get and what you can get. They tell you more information that you expect to need to make the most informed decision. I bought a Subaru with maxed warranty - with their advice because I did not think it was affordable. If ever you are in Augusta, this is the dealership for you - because they give you more assistance coverage and free car wash. They reply very promptly. More

Welcomed me and my four legged child, like we were family. Everyone at Gerald Jones Subaru is super nice. They treated me and my dog like family. They even kept the metal dog bowl, that I water my dog with, th Everyone at Gerald Jones Subaru is super nice. They treated me and my dog like family. They even kept the metal dog bowl, that I water my dog with, that I left there on my 6000 mile oil change. Super service and super people. More