Gerald Jones Ford

Thomas was wonderful, maintenance great I purchased an excellent "MasterTech Vehicle Protection Program". All employees are always very friendly, very nice, very polite, very helpful! excellent "MasterTech Vehicle Protection Program". All employees are always very friendly, very nice, very polite, very helpful! More

The online process to book an appointment was painless and streamlined, and their service was quick and effective. I would recommend this service department to friends and family and streamlined, and their service was quick and effective. I would recommend this service department to friends and family More

Shannon Tracy, my service advisor, is always friendly, knowledgeable, and helpful! I was able to get tires, brakes, and an oil change completed in a very timely manner. knowledgeable, and helpful! I was able to get tires, brakes, and an oil change completed in a very timely manner. More

Good Customer Service. Service department was quick with checking my vehicle in and out. Shannon provided great customer service at my time of the visit. checking my vehicle in and out. Shannon provided great customer service at my time of the visit. More

Fast and friendly service. Comfortable waiting area with usb charging stations, clean restroom. Made appt online and there was no delay in getting started. Have been using Gerald Jones for years with great usb charging stations, clean restroom. Made appt online and there was no delay in getting started. Have been using Gerald Jones for years with great service! More

Very professional, attentive and respectful. Would highly recommend Freddie. Great customer service and a pleasure doing business with them. Made me feel like my business was important. recommend Freddie. Great customer service and a pleasure doing business with them. Made me feel like my business was important. More

The service writer explained everything to me and was very knowledgeable. The techs were very quick in getting the job done. Very pleasant experience with the company. very knowledgeable. The techs were very quick in getting the job done. Very pleasant experience with the company. More

Reliable service. Always friendly and they will text you when your vehicle is ready so you can get things done without having to check on it. when your vehicle is ready so you can get things done without having to check on it. More

Gerald Jones Ford was professional and courteous. All work was completed in a timely manner. All staff, with whom I had contact, made me feel special. A great place to have your car serviced. work was completed in a timely manner. All staff, with whom I had contact, made me feel special. A great place to have your car serviced. More

The automated listing of findings and / or recommendations for immediate or near future additional services once my Lincoln was checked out, was superb. I chose some additional work to be perf recommendations for immediate or near future additional services once my Lincoln was checked out, was superb. I chose some additional work to be performed during this service visit and planned to have others done in the next visit. The entire Team was courteous and helpful, especially Shannon Saxon. More