Gerald Jones Ford

Excellent customer service! Did what they said they would do and did it in a timely manner. Service Dept. contacted me as soon as the work was completed and ready for pickup. would do and did it in a timely manner. Service Dept. contacted me as soon as the work was completed and ready for pickup. More

Been going here for years, best Ford dealership in town. Always professional and service department is great. Whenever I am asked, Gerald Jones Ford is the place I recommend. Always professional and service department is great. Whenever I am asked, Gerald Jones Ford is the place I recommend. More

Gerald Jones Ford took great care of my truck delivery and followed up with great service. Shannon is very helpful, patient, and knows how to take care of customers! Thanks Shannon. and followed up with great service. Shannon is very helpful, patient, and knows how to take care of customers! Thanks Shannon. More

Shannon Tracy was courteous and professional. She kept me informed of what my vehicle needed, gave me the options to decide what I could afford. She informed me of expected time of completion. To top off her informed of what my vehicle needed, gave me the options to decide what I could afford. She informed me of expected time of completion. To top off her assistance, she helped me use my FordPass app. Thanks for everything. More

Gerald Jones Ford has always done our service, with Shannon Taking excellent care of us for 10 years. She is one of the main reasons we go there. The only thing I didn't like was ,they have not brough Shannon Taking excellent care of us for 10 years. She is one of the main reasons we go there. The only thing I didn't like was ,they have not brought back the shuttle service and the really nice man that did that. More

I have used Gerald Jones numerous times in the past 2 years and they always do a great job. Shannon Tracy in the service department is one of the best. She works hard at making the event pleasurable! years and they always do a great job. Shannon Tracy in the service department is one of the best. She works hard at making the event pleasurable! More

Service advisor Thomas Lewis was extremely professional, courteous, knowledgeable, and helpful. I felt that the entire team took special care of my vehicle and kept me informed throughout the process. courteous, knowledgeable, and helpful. I felt that the entire team took special care of my vehicle and kept me informed throughout the process. More

Awesome experience. Antonio is the best!!! Finance was quick and easy. No pressure and no hype. Did not try to push a new vehicle on us. quick and easy. No pressure and no hype. Did not try to push a new vehicle on us. More

John Moser. He went above and beyond in helping me get a new car. He's very polite, professional, patient and knowledgeable. I will recommend my family and friends to ask for John. new car. He's very polite, professional, patient and knowledgeable. I will recommend my family and friends to ask for John. More

All around a great experience! Our salesman, Bernard, was excellent. No pressure, he was knowledgeable, friendly, and great to deal with! I have already told several friends and family about the ease of purc excellent. No pressure, he was knowledgeable, friendly, and great to deal with! I have already told several friends and family about the ease of purchase and to visit GJF when in the market for their next vehicle. More