Gerald Jones Ford

Shanon is always very helpful and knows her stuff when it comes to cars. She is also the only service attendant that will call you when you car is ready. comes to cars. She is also the only service attendant that will call you when you car is ready. More

I brought in my 2004 F150 for a shortage in my window switch. He took a look at my door and gave me a good estimate. He took the time too check it out for me as I was late picking up my kids and the rain switch. He took a look at my door and gave me a good estimate. He took the time too check it out for me as I was late picking up my kids and the rain had started. He helped me get my window up and I will definitely return the favor by getting the work done at Bobby Jones Ford with Carlos Hall. More

I called Bobby Jones Ford in Augusta looking for a quality used car. I was placed into the responsible hands of John Bowers. He was able to show me a great selection of vehicles and on short notice quality used car. I was placed into the responsible hands of John Bowers. He was able to show me a great selection of vehicles and on short notice provide an excellent buying experience with great follow through LONG after the sale. I WILL buy my next vehicle from John Bowers without hesitation. More

Shanon is the only person i get to handle my vehicle. If there ever a problem she will call me right away explain the issue and have the guys have it fixed before i come get the car. there ever a problem she will call me right away explain the issue and have the guys have it fixed before i come get the car. More

Martin is one the most sincere and talented sales people I have ever had the pleasure of encountering; myself included. I was a highly sought after retail manager for nearly a decade. I've trained countless I have ever had the pleasure of encountering; myself included. I was a highly sought after retail manager for nearly a decade. I've trained countless sales teams. And witness the development of some superb talents, but this guy took sales to it's true height, customer service! He conversed naturally, interceded on my behalf to "haggle" the best price, and went out of his way to ensure me that I was getting an awesome deal and that Bobby Jones would be there for me even after the sale. He has done just that! (without the whole anti-buyers remorse spill -- I can smell it a mile away). Additionally, the service department has held true to, what I thought were, extremely grand expectations. My oil changes are seamless and fast. And the occasional coupon is cool too! I am grateful that Martin has a team around him that supports his excellence and dedication to every detail that's important to me. Thank you for the opportunity to have this experience, Martin. You're one in a million! Warmly, Satisfied Customer Grovetown, GA More

Bobby Nixon got me into the car of my dreams not just a car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backu car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backup camera, blue tooth all included. Sirius radio for 3 months to try . 60,000 mile full warranty , oil changes can not believe all the benefits from Bobby Jones Ford. More

Shannon is the ONLY person we will go to while at BJF. She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being d She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being done and makes sure that it gets done on time. More

I emailed and spoke with Mr. Kenneth Thomas on the phone regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bo regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bowers yesterday evening. This was my first visit to the dealership and I was quite impressed with the showroom appearance and the greeting I received from the receptionist and John. John and Kenneth had the car ready for the test drive. Although I did not receive the financing, John was very positive and kind with the news, and offered a “glimmer” of light with points to help me obtain financing for an automobile. Overall, my experience was very pleasant, hopeful and tranquil and I would highly recommend Bobby Jones Lincoln/Ford to anyone in the market for a new and/or used car! Thanks Guys! More

Shannon went above and beyond to answer all my questions that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent. She made made my visit NOT so Stressful. Thank you Shannon. More

MS.SHANNON WAS A SWEETHEART. SHE KNEW WHAT THE ISSUE MY TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. More