Gerald Jones Ford

I enjoyed working with Shannon. She is very courteous and knowledgeable and she goes "above and beyond" for her customers. She is the only service rep that I deal with. and knowledgeable and she goes "above and beyond" for her customers. She is the only service rep that I deal with. More

Shannon Saxon is one of the sweetest and caring person at Bobby Jones. She makes sure your vehicle is well taken care of. I would recommend anyone going to Bobby Jones Ford. Bobby Jones. She makes sure your vehicle is well taken care of. I would recommend anyone going to Bobby Jones Ford. More

I can honestly say that I never would have expected the service I received at Bobby Jones Ford. Absolutely amazing! I had been trying to trade out my vehicle for months! I could not find a dealer that wa service I received at Bobby Jones Ford. Absolutely amazing! I had been trying to trade out my vehicle for months! I could not find a dealer that was willing to give me what I wanted for my car and still be able to put me in nice new one. I had an older Saturn with over 100,000 miles (Strike 1) that had been in an accident (Strike 2) and I was upside down by $11,000 (Strike 3). I began believing that I was stuck with this car forever. One day I called Bobby Jones Ford and was fortunate enough to speak with Martin Taylor. By this time I was frustrated and figured I was already waisting my time. I said, "Let me save both of us a lot of time and aggravation... I have Saturn with over 100,000 miles that has been in a car accident and I already know I'm upside down by thousands! I would like to trade in this car for a NON BASIC SUV with nice options WITHOUT raising my payment over $600 a month. Is this possible?" I could hear the smile in Martin's voice when he took a deep breath and said, "Well, you definitely are going to make me work today, but everything is possible. I think I already have the car for you." Long story short, Martin Taylor worked and worked until I drove out of the dealership with a brand new 2012 Ford Escape fully loaded except for leather seats and NAV. OH by the way, my monthly payment is $499. Martin is super respectful and excited about the opportunity to work with his customers. With Martin, you don't just get a car, you get a personable interaction with someone who honestly cares about you! To this day he calls me every once in a while to see if I'm still enjoying my vehicle and to ask my how my family is doing. The whole staff of Bobby Jones Ford is great, but Martin Taylor is the Gem. Even in watching his interaction with other customers of his. They are excited to see him. Do not pass up the change to purchase your next car from Bobby Jones Ford, and DO NOT miss the opportunity to work with Martin Taylor. The first thing he will give you is a smile. The next thing he will give you is results! 10 Star service! More

I came into the service department with a problem with my freestyle that I purchased about 2 months ago. I thought that I had purchased a lemon and that it would cost me a lot of money to repair. When I spok freestyle that I purchased about 2 months ago. I thought that I had purchased a lemon and that it would cost me a lot of money to repair. When I spoke to Carlos about my concerns he explained that there maybe some help available. I agreed to have the vehicle diagnosed and he later told me that there was some kind of recall or something on my vehicle for this concern. They repaired my vehicle at no charge and I haven't had a problem since. They really made my day. Excellent service! More

John Bowers made the purchase of our truck effortless. My husband and I told him what we were looking for and he immediately matched us up with our F350. What I appreciate the most about Mr. Bowers is his pr husband and I told him what we were looking for and he immediately matched us up with our F350. What I appreciate the most about Mr. Bowers is his professional enthusiasm. He was genuinely thrilled that he was able to match us up with the truck that we were looking for, (and not just because he was going to get a paycheck) he knew the truck fulfilled more than what was on our wish list. By getting us such a great deal, John Bowers played a part in our decision to launch RDS Auto Transport. We have had our truck for almost a year now and are very satisfied with our purchase. More

Shannon is simply amazing and a great help!! She worked hard to return our calls and keep us in the loop as to what was going on with our vehicle! hard to return our calls and keep us in the loop as to what was going on with our vehicle! More

Bobby was great. He listened to what we needed and got us into the right car. I was not what I wanted but Bobby showed us it was what we really needed. I could not be more impressed with his friendlines us into the right car. I was not what I wanted but Bobby showed us it was what we really needed. I could not be more impressed with his friendliness and professionalism. I will be sure to come back to Bobby next time we need a new car. More

My salesperson (Martin Taylor) was very helpful and friendly, he went above and behond the normal job duties of a salesman to make sure i found the car i liked. We test drove several vehicles until we friendly, he went above and behond the normal job duties of a salesman to make sure i found the car i liked. We test drove several vehicles until we found the 2011 Blue Mustang GT that i purchased. Martin programmed my phone to SYNC and i went back there a couple times when i got a new phone and he programmed new one as well. He did a very good job and i would recommend Bobby Jones Ford to friends and family. Thanks Martin keep up the good work. More

shannon is very knowledgeable and helpful. she goes out of her way to help with what ever she can. she has been our service advisor for many years. of her way to help with what ever she can. she has been our service advisor for many years. More

My salesman was John Bowers. He was very knowledgeable and friendly. I told him what we wanted and what our budget was. He steered us to vehicles that were great and were in our budget. He is an awesome and friendly. I told him what we wanted and what our budget was. He steered us to vehicles that were great and were in our budget. He is an awesome salesman and I would definitely recommend him to anyone. More