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Gerald Jones Ford

Augusta, GA

4.6
778 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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778 Reviews of Gerald Jones Ford

October 10, 2013

Shannon is a lovely young lady and a pleasure to work with. I have know Mrs. Saxon 14 plus years and follow her everywhere. She is very professional. More

by mrlyrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for sharing your service experiences at Bobby Jones Ford Lincoln! We are very happy to hear that Shannon continues to provide you with first class serve experiences every time you visit her. We appreciate your continued business and look forward to continuing to serve you in the future.

October 10, 2013

My 2005 Ford 500 just rolled over 229,000 miles with mostly routine maintenance. I attribute the durability of this vehicle to the quality of care it receives at Bobby Jones Ford. Shannon Saxon has be More

by MikeSheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your service experiences at Bobby Jones Ford Lincoln! We are happy to hear that Shannon is continually able to go above and beyond your expectations and have your vehicle serviced professionally at an excellent price. We appreciate your continued support and recommendation and look forward to continuing to serve you in the future.

October 09, 2013

Staff are very eager to help you with finding the right car. I have had problems with a car for the last year and they were happy to replace faulty parts and eventually get me into a car that I really enjo More

by cweir86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent visit to Bobby Jones Ford Lincoln! We are happy to hear that Al, Bo, and the entire Bobby Jones staff was able to provide you with an excellent car buying experience. We appreciate your recommendation and let us know if there is anything we can assist you with in the future.

October 09, 2013

I dealt with Carlos on a recent service at Bobby Jones. He was friendly and great to work with throughout the whole time my vehicle was there. He kept me informed every day about what was going on and noti More

by Mdmoore23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are happy to hear that Carlos was able to provide you with an excellent service experience and correctly repair your car in a timely and professional manner. We appreciate your business and please let us know if there is anything we can assist you with in the future.

October 09, 2013

I have bought four new car in my life and Bobby Mixon is by far the greatest dealer I have ever work with. He never pressure me into buy anything, like I felt form my previous three other dealer. I will rec More

by jking27may63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 10, 2013 -

Gerald Jones Ford responded

BZ, thank you again for sharing another experience you have had with Bobby Jones Ford Lincoln! We are happy to hear that Bobby was able to provide you with a first class car buying experience while finding the vehicle that is perfect for you. We appreciate your recommendation of Bobby and please let us know if there is anything we can assist you with in the future. Enjoy your new vehicle!

October 09, 2013

This dealership has performed all maintance on all of my vehicles in recent years and my current service writer is Mrs. Shannon Saxon. She is very friendly, knowledgeable and hard working individual and kn More

by lincoln05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are happy to hear that Shannon is able to continually provide you with excellent service experiences every time you visit her. We appreciate your kind words and recommendation of Shannon and we look forward to continuing to serve you in the future.

October 09, 2013

I bought my Ford Ranger at this dealership in 2007 and have been very pleased with the continued service I get from them. Currently my service writer is Shannon Saxon, she is very dependable, trust worth More

by sportranger08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are happy to hear that Shannon is able to continually provide you with excellent experiences while letting you know exactly what needs to be repaired. We appreciate your recommendation of Shannon and please let us know if there is anything we can assist you with in the future.

October 09, 2013

I have purchased 2 Mustang GT's from Bobby ones Ford. They have by far the BEST Sales and Service I have ever had to dea with. Shannon Saxton is one of the most knowledgeable, sweetest and committed S More

by mring831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that both our sales and service departments are continually able to provide you with excellent experiences every time you visit us. We are glad to hear that Shannon is always able to provide you with direct and stress free service experiences. We appreciate your recommendation of Shannon and the entire Bobby Jones staff and we look forward to continuing to serve you in the future.

October 09, 2013

I was online looking at used cars at Bobby Jones Ford when I spotted two Fusions I very much liked. Well, imagine my surprise the next morning when I received a call from John, who I might mention has a More

by lkight24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that from start to finish John was able to provide you with a stress free and excellent car buying experience. We are glad to hear that he was able to answer all of your questions and meet you budget needs over the phone while discussing both vehicles you inquired about. We appreciate your very kind words and recommendation of John and please let us know if there is anything we can assist you with in the future. Enjoy your new Fusion!

October 08, 2013

Martin, did everything to get us the car we wanted at a great price. We are extremely pleased.Our daughter received the car for graduation. More

by tknockin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls, Martin Taylor
Oct 08, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are happy to hear that Martin was able to help find the perfect vehicle for your daughter at an excellent price. Tell you daughter congratulations on graduating and please let us know if there is anything we can assist you or your family with in the future.

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