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Gerald Jones Ford

Augusta, GA

4.6
778 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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778 Reviews of Gerald Jones Ford

January 14, 2014

I HAVE BEEN USING THE SERVICE DEPT FOR SEVERAL YEARS NOW. I AM FROM NEAR FAYETTEVILLE, NC AND COME TO BOBBY JONES FORD SERVICE DEPT. I HAVE BEEN TO MANY DEALERSHIPS FOR SERVICE OVER THE YEARS AND WITH THA More

by kwaj64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETE DARLING, Shannon Saxon
Feb 21, 2014 -

Gerald Jones Ford responded

Wow, that makes us so proud to hear! We love than Shannon and Pete can consistently provide you with wonderful customer service and exceed your expectations. They are definitely assets to our team. Our customers deserve this treatment and we are so glad we can give it to them. Thank you for sharing your experience and we look forward to seeing you again!

January 13, 2014

I recently experienced buying a new car for the first I recently experienced buying a new car for the first time on my own. i have to admit i was very nervous but with the superb help from mr. mcmillan a More

by gavin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2014 -

Gerald Jones Ford responded

Allison, thank you for you kind words about our employees. We are so glad they were able to provide you with such a great experience at Bobby Jones. We know how scary it can be purchasing a car for the first time and we want to do our best to help it be a fun and easy going process for you. It's great to hear you were put at ease and could enjoy the experience. We truly appreciate your recommendation. Please let us know if there's anything else we can do in the future!

January 13, 2014

Mr. Lou was very professional and awesome to work with. We were very satisfied. He handle every issue for us in a quick manner. We love love buying from him b/c he works hard to meet our every need. We More

by GregWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Feb 21, 2014 -

Gerald Jones Ford responded

We are glad to hear you had such a great experience with Lou! We're proud of our employees and love when they can make the process go quickly for customers no matter the needs they are in for. Your recommendation is truly appreciated and we look forward to working with you in the future as well!

January 07, 2014

My experience with Mark Deraney was a pleasure. I was looking to buy a new Ford Fusion. He showed me a selection of new Ford Fusions and I choice the one I liked. Then test drove the vehicle. He was n More

by SharonPerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2014 -

Gerald Jones Ford responded

Thank you for your kind words and recommendation Sharon! We are so glad that our employees could be so attentive to your needs and help you find the perfect car. Enjoy your new Fusion and we hope to see you again in the future!

December 31, 2013

A close friend took us to this dealership. Told us he highly recommended for Mr. Gavin McMillan to help us get a new truck. And true to his word..we went home in our new 2014 F250!! More

by tomasmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin McMillan
Jan 02, 2014 -

Gerald Jones Ford responded

Tomas, we appreciate your review and your friend's recommendation! We are pleased that Gavin gave you such a great buying experience! Enjoy your new F250 and let us know if we can do anything to help you in the future!

December 31, 2013

Great people to deal with, the best truck buying deal I have had in a long time, Al & Bo did a great job and help with all my concerns. I feel I was treated fair. I will recommend them to anyone looking fo More

by doug8716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Gerald Jones Ford responded

Doug, thank you for your review and recommendation! We are so glad that Al and Bo could help you find a truck and give you a great experience at our dealership. We hope to see you again in the future for any needs you may have!

December 21, 2013

It's good to have friends in the car business that won't try to take you for a ride. My wife mistakenly took our car to another establishment where tgey tried to sell her $1000 brake system rebuild wh More

by xraijx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Dec 23, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience with us! We are very happy to hear that Shannon and Pete were able to provide you with a first class service experience. We are glad the total cost of the repair was noticeably lower then at the other establishment your wife visited. We appreciate your kind words and recommendation of Shannon and please let us know if there is anything we can assist you with in the future.

December 20, 2013

Shannon always looks out for me when servicing my car. She gets the car in and out as quickly as possible. Pete Darling works on the vehicle and always checks with me about the service he performed befor More

by w7752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Dec 23, 2013 -

Gerald Jones Ford responded

It makes us proud to hear that Shannon, Pete, and our entire sales and service staff are able to provide you with excellent experiences each and every time you visit us! We appreciate your continued business and look forward to serving you in the future.

December 16, 2013

My experience with Bud Lawrence and JR Shelnut was fabulous to say the least! They made me feel like family and I will ABSOLUTELY buy my next car from them! The best hands down!!! More

by janinemeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2013 -

Gerald Jones Ford responded

It makes us very happy to hear that Bud and JR were able to treat you like family and provide you with an excellent car buying experience! We appreciate your business and look forward to serving you in the future.

December 15, 2013

I had visited many Ford dealerships before I finally went to Bobby Jones Ford in Augusta and I couldn't get the other dealers to offer me anything worth my time or money. I actually stopped by Bobby Jones ju More

by Rahn819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2013 -

Gerald Jones Ford responded

It makes us very happy to hear that we were able to provide you with the best experience compared to other dealerships in your area. We are glad you were able to find the perfect truck for you in a professional and timely manner. We appreciate your kind words and recommendation and please let us know if there is anything we can assist you with in the future. Enjoy your new truck!

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