Gerald Jones Ford
Augusta, GA
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778 Reviews of Gerald Jones Ford
My husband has been looking for a particular truck for some time. He found one online at Bobby Jones Ford Lincoln in Augusta, GA. It looked perfect. He called and spoke to Mr. Martin Taylor. With only some time. He found one online at Bobby Jones Ford Lincoln in Augusta, GA. It looked perfect. He called and spoke to Mr. Martin Taylor. With only two calls Mr. Taylor had answered every question and gotten us a very fair price. We were on our way. Mr. Taylor said he would have it cleaned and serviced by the time we arrived. It sparkled! Mr. Taylor had also driven it before we arrived. He knew how it handled and was able to point out various features as we took a test drive. This is very helpful when you are trying to absorb a lot of information in a short time frame. You only have to speak to Mr. Taylor to realize that he is a sincerely kind and friendly gentleman. I truly believe he is committed to providing each customer with the best service possible. We were very fortunate that a reputable dealership, Bobby Jones Ford Lincoln had the vehicle we were looking for and a very competent salesman, Mr. Martin Taylor. Although I am partial to Mr. Taylor, we were welcomed and helped by several other employees who were also very professional and courteous in every way. More
David Kitchens is surely one of the best salesman we have ever had, very knowledgeable about the Lincoln and took his time to make sure we drove and understood the difference in each car we drove. He showed ever had, very knowledgeable about the Lincoln and took his time to make sure we drove and understood the difference in each car we drove. He showed us the different features and how they worked. Never rushing us and taking his time and that is very important when you are making a big purchase. My husband and I would rate him a A plus. We had visited other dealers and drove other SUVs but decided when we drove the 2nd MKX that that was the SUV for us and we were treated with respect by all we came in contact with. This is our 2nd Lincoln MKX from Bobby Jones and look forward to seeing David and the family for our next visits. Thanks again....John & Betty Kerby More
Terry was very helpful in finding the vehicle I wanted. He made sure it was the right car and the right price for me. He took his time to make sure that I understood the functions of the vehicle before I He made sure it was the right car and the right price for me. He took his time to make sure that I understood the functions of the vehicle before I left the store. He also follows up with calls to make sure I was satisfied. He is an awesome person to deal with!! More
Drove by dealership at night and happen to see a truck we were interested in parked by the road. We pulled into the dealership and unfortunately it was closed but Mark was still there and ask us to come bac were interested in parked by the road. We pulled into the dealership and unfortunately it was closed but Mark was still there and ask us to come back and he would be glad to help. We did. Mark was very helpful in all aspects of purchasing this truck. J R was also very helpful in this endeavor. We had a great experience even though it seemed like forever; I guess when you are making this big of a purchase, time ticks slowly by. We had no pressure by anyone but all were very attentive, kind, friendly and helpful. We love our new F-350. Thanks guys! More
We love Bobby Jones Ford! This is the 2nd vehicle from them. Great prices, wonderful service & we LOVE the most recent salesman - John Bowers! John should teach a class on selling cars....he knows EVER them. Great prices, wonderful service & we LOVE the most recent salesman - John Bowers! John should teach a class on selling cars....he knows EVERYTHING about any Ford product....trustworthy, knowledgeable, dependable!!!! We will definitely be back when we're ready to make another purchase!!! More
Stop by just to look at a new Ford, was greeted with kindness and a great deal of knowledge of the vehicles I was interested in, he was able to answer all my questions. I do plan on returning when the t kindness and a great deal of knowledge of the vehicles I was interested in, he was able to answer all my questions. I do plan on returning when the time is right for a purchase with him.Thank you for your service More
I've purchased 2 cars from Bobby Jones Ford so far, & Ken Thomas has been my salesman both times. He is very knowledgeable about the vehicles, & makes me feel confident about my choice way before I sig & Ken Thomas has been my salesman both times. He is very knowledgeable about the vehicles, & makes me feel confident about my choice way before I sign the dotted line! He has also kept in touch with me to make sure all is well with my car. I've moved away from Augusta, but while I was there I used the service department several times. The service staff is always very friendly & I never have to wait very long. Even though I've moved 3 hours away, I still plan to visit Bobby Jones Ford when I'm ready to trade in my Ford Fusion. I haven't found any other dealership that treats its customers so great! More
Lou smalls was very professional we were very satisfied this is our 2 purchased from Lou he is honest and took very good care of us and I would never go anywhere else to buy a car Lou is our number one cus this is our 2 purchased from Lou he is honest and took very good care of us and I would never go anywhere else to buy a car Lou is our number one customer service person. Bobby Jones ford is lucky to have him. More
Every aspect of the experience I had when purchasing my new 2014 Ford Explorer LTD from Bobby Jones Ford-Lincon was fantastic! Martin Taylor was extremely friendly and helpful. He took the time to ensure new 2014 Ford Explorer LTD from Bobby Jones Ford-Lincon was fantastic! Martin Taylor was extremely friendly and helpful. He took the time to ensure my needs were met and introduced me to many other members of the Bobby Jones Ford-Lincoln team. This was my first experience with buying a new car. Martin and the staff made it easy and fun, which is why I have rated "Great" in every category. I would highly recommend Bobby Jones Ford-Lincoln to all of my family and friends. Martin, thank you so much for being a wonderful and experienced salesperson with a true compassion to satisfy your customers. More