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Gerald Jones Ford

Augusta, GA

4.6
778 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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778 Reviews of Gerald Jones Ford

March 01, 2014

Even though we couldn't get the vehicle that we were interested in, Mark was an amazing salesman! He was very polite and worked very hard to get us into the vehicle we wanted! We will definitely be back More

by AndersonHardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2014 -

Gerald Jones Ford responded

We are happy to hear that Mark gave you such a great experience and that you would choose us again! It makes us proud that he worked so hard for you. We look forward to seeing you again in the future!

March 01, 2014

Mark was very personable and friendly. He asked the right questions to determine the type of vehicle I was looking for. He was not pushy and did not try to influence me to take something I did not wan More

by pward101352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Shelnut
Mar 03, 2014 -

Gerald Jones Ford responded

We are so happy to hear that Mark could give you the treatment you deserve! We want our customers to be able to trust their salesperson and feel confident in their knowledge as well as the vehicle they might be purchasing. We appreciate your recommendation and kind words! Please come back and see us for anything you need in the future.

February 26, 2014

John is a great salesman. He does his job with pride. He always has a smile when he greets you. His work ethics are wonderful. The dealership was also rally clean and the hole staff was rilly friendly. I wo More

by robertlaws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Mar 03, 2014 -

Gerald Jones Ford responded

It makes us proud to hear that John provides you with such great customer service and is such a good asset to the dealership! We are also happy to hear that you had such a positive experience with everyone else and the dealership itself. We appreciate your recommendation and hope to see you back for anything you need in the future!

February 25, 2014

John was more than helpful during my last visit. His knowledge about Ford products is unsurpassed. He took pride in providing detailed answers to every question, and made us feel very comfortable during More

by oldesouth01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Mar 03, 2014 -

Gerald Jones Ford responded

We are happy to hear that John took such great care of you! It's great to hear that he could put you in the perfect vehicle and give you an easy car buying experience. We appreciate your recommendation and hope to see you back for any future needs!

February 25, 2014

Antonio was very knowledgeable about his product.I was considering a Mercedes for it's quality and prestige, but Antonio pointed out that Lincoln was always know for this. More

by sherreigne1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Mar 03, 2014 -

Gerald Jones Ford responded

We're happy to hear Antonio could share his knowledge with you and help you come to a decision that worked best for you! We hope you will come back and see us for any future needs!

February 21, 2014

I am not from the area nor did I purchase my vehicle from them. WOW....They treated me as if I was the only customer around. Mike from service always kept me updated and took care of me as if he had a pe More

by rjmart13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Check out, lady who handles Rentals
Mar 03, 2014 -

Gerald Jones Ford responded

Wow, that makes us so proud to hear, Rob! Thank you for taking the time to share your experience and we truly appreciate your kind words.That is the type of experience we want every customer to have and we strive for 100% customer satisfaction. It's great that everyone treated you so well and could make you feel like family. We hope to be able to stay consistent in this excellent customer service for you and look forward to working with you more in the future!

February 17, 2014

Great friendly service. Great price. Kenny and Kirk were extremely helpful and nice. We were in and out of the dealership quickly. I plan to buy all my cars from Bobby Jones Ford! More

by bemjed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle
Feb 21, 2014 -

Gerald Jones Ford responded

That's great to hear! We are happy that Kenny and Kirk could help you out and give you great customer service. We look forward to helping you in the future!

February 14, 2014

Large inventory and low pressure. They answered questions without asking me to buy right away. They simply showed me a nice car with a nice price and had confidence in their products. Which is also well dese More

by nathan561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, Bobby Mixon
Feb 21, 2014 -

Gerald Jones Ford responded

Thank you for those kind words about Bobby Jones. We definitely want the customer to feel comfortable and well informed with absolutely no pressure to purchase. We are happy to hear this was your experience. Please come back and see us for any future needs!

February 10, 2014

The team at Bobby Jones Ford Lincoln were incredible they got me in and out as fast as they could and worked with me on the price of the car so that it was in my budget. I am extremely satisfied with the res More

by ggowman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2014 -

Gerald Jones Ford responded

We are happy to hear that Ken could give you such a great experience at Bobby Jones! We love when we can show little gestures to our customers to make them feel truly appreciated. Please come back and see us for anything else you may need in the future!

February 10, 2014

I have been buying cars from Bobby Jones Ford/Bob Beard Ford for over 40 years. I know most of the folks employed there and each one I deal with is honest to a fault. Great vehicles, great service and gr More

by 2madmax2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Feb 21, 2014 -

Gerald Jones Ford responded

40 years, wow! We are so proud to be the dealership you have continually chosen over the years and we thank you. Your kind words are much appreciated. We are looking forward to seeing you next time!

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