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Gerald Jones Ford

Augusta, GA

4.6
778 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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778 Reviews of Gerald Jones Ford

April 07, 2014

Very Satisfed My husband came up there on Friday, April the 4th. Bobby let him take the truck home for a test drive & was supposed to bring it back Saturday by 3pm. More

by kitkat228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Apr 10, 2014 -

Gerald Jones Ford responded

We are glad to hear that Bobby helped you find the perfect vehicle and gave you such great customer service! We appreciate your recommendation and thank you for choosing Bobby Jones to purchase from. Enjoy your new truck and we look forward to working with you again in the future!

March 28, 2014

Very satisfied customer Terry is excellent to work with. Honest, he tells you like it is. I trust him. We bought a car from him when he worked for a previous dealer and we More

by ederich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Mar 31, 2014 -

Gerald Jones Ford responded

It's great that you can trust Terry to give you all the information needed and to help you find the perfect vehicle. We are so happy that we have you as a customer because of him. He is an asset to the team and it makes us proud that he can always be consistent in his customer service. Please let us know if there's anything else we can do for you!

March 26, 2014

Terry is excellent to work with! He found me the perfect vehivle that I was looking for & also helped me after the sale. I enjoyed the experience so much that I have sent a lot of people to him. I'll deal w More

by james4250
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Mar 31, 2014 -

Gerald Jones Ford responded

We are glad that Terry could help you find the perfect vehicle and continued with follow up afterwards. This is how we want all our customers to be treated. We truly appreciate your recommendations and your business. We look forward to working with you again in the future!

March 26, 2014

This is not the first vehicle we have purchased from Bobby Jones Ford. For this purchase, we already had an idea from the website which vehicle we were interested in. Called Kevin's voice mail and he More

by bluerose16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, Kevin Harville
Mar 31, 2014 -

Gerald Jones Ford responded

We are glad that your purchasing experience could be a quick and easy one! It's great that you drove your new vehicle home that day and we hope you are enjoying it! Thank you for choosing Bobby Jones continually to purchase from. We appreciate you taking the time to review us and write such kind words. Looking forward to the next time!

March 23, 2014

Martin was an outstanding salesperson to work with. He treated my wife and I with kindness and was willing to help us in any way to complete the sale. I was sick the day we were supposed to test drive ou More

by jlanhammd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Mar 31, 2014 -

Gerald Jones Ford responded

Thank you for sharing your excellent experience at Bobby Jones! We are so happy that Martin provided you and your wife with such great customer service no matter the circumstance. It's great that he could help you to be 100% confident in the vehicle and do everything he could to make sure you were comfortable purchasing it. We appreciate your kind words and look forward to doing more business with you in the future. Enjoy your new E-350!

March 22, 2014

The Only Dealer I will go to in Augusta gave me top dollar for my trade in and sales manager keep the deal alive at all times, Martin Taylor is an amazing salesman listen to what I wanted and gave me e More

by jasonqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Mar 31, 2014 -

Gerald Jones Ford responded

We are proud to hear that you trust Bobby Jones to be your chosen dealership! It's great that Martin took such good care of you and helped you find the vehicle you wanted. We hope you will let us know if you need anything else!

March 21, 2014

One of the best car buying experiences that I have recieved. It was quick and to the point with no extra sales or gimmics. I would gladly purchase another car from this company. More

by gsxharv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Harville
Mar 31, 2014 -

Gerald Jones Ford responded

We are so happy to hear about your great buying experience at Bobby Jones! It's great that it was quick and easy and we look forward to working with you more in the future!

March 21, 2014

Well let me start by saying I LOVE my new Lincoln MKX. Well let me start by saying I LOVE my new Lincoln MKX. Today I purchased my 8th car in my 30 years of driving. I have never once done the More

by karitrani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls, Antonio Dunn
Mar 31, 2014 -

Gerald Jones Ford responded

Thank you so much for sharing your wonderful experience! It makes us really proud to hear that Lou and Antonio worked with you to get you what you wanted and ease your nerves about purchasing the car. We do our best to make our customers feel comfortable and confident in the vehicle they are buying because we know it's a big deal. Thank you for your kind words about our staff and our dealership as a whole and for choosing us to help you with your 8th car! We hope you enjoy it and will come back to see us for anything else we can help you with.

March 16, 2014

I walk no Bobby Jones Lot 12 March 2014, looking to buy a car. I walk around the lot looking for a sales man Bobby step out the door, I ask him did he work here his response was yes sir. I told him that I ne More

by fljones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Mar 17, 2014 -

Gerald Jones Ford responded

We are so glad to hear that Bobby could help you find the perfect vehicle! It's great that he treated you so well. Please come back and see us for anything else you need in the future!

March 10, 2014

This is the best buying experience I have had in 20 years. Terry is a wonderful asset to your company. It was a pleasure dealing with him. He made what would normally be a hassle, a great buying experi More

by jaj2862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Mar 12, 2014 -

Gerald Jones Ford responded

That's great to hear! We're happy Terry could provide you with such a good experience at our dealership. We want our customers to enjoy purchasing a new car. Please come back and see us for any future needs!

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