Back

Gerald Jones Ford

Augusta, GA

4.5
777 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

Directions

By Type

777 Reviews of Gerald Jones Ford

May 18, 2014

New Escape Buy I used the name your price feature from the website. I received an e-mail from Bobby Mixon within 30 minutes. Not only was his initial communication More

by bwhntr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
May 18, 2014 -

Gerald Jones Ford responded

Thank you for sharing such a positive experience! It's great that is was so quick and easy for you to find a vehicle at our dealership and that you received a good deal. We hope you enjoy your new vehicle and will let us know if you ever need anything else!

May 17, 2014

##### Martin did a fantastic job. He has a tremendous sense of urgency and went out of his way to find the truck I wanted. Adam More

by Adeas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
May 18, 2014 -

Gerald Jones Ford responded

We're happy to hear that Martin provided you with great service and helped you into the vehicle you wanted! We hope you enjoy your new truck and to see you back for anything else you may need.

May 17, 2014

New Transmission - Masters Week Our service experience at BJ Ford was simply superb. Best service experience ever. We drove from Yorktown Va to Augusta on Saturday, had transmissio More

by jvwmssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Mike/Service rep; Daren/mechanic; Bill/ride home
May 18, 2014 -

Gerald Jones Ford responded

We are glad to hear that we could get your vehicle diagnosed and get you back on the road as quickly as possible! It makes us proud that we could provide you with such a great service experience. Thank you for trusting Bobby Jones and we hope to see you back if you're ever in the area!

May 16, 2014

Thanks Mr.John Bowers I was really happy with the service here. It was my first car buying experience. And he and the rest of the staff did everything they could to make it More

by caseylane25894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
May 18, 2014 -

Gerald Jones Ford responded

We're glad to hear that you had such an enjoyable buying experience! We hope you enjoy your new vehicle and appreciate your recommendation. Please let us know if there's ever anything else we can do for you!

May 15, 2014

Exceptional Customer/new Car Purchase I want to take the time to reconize Mr. Lou Smalls for his Exceptional Customer Service. This was my first real car buying experience. I usually sit b More

by 1prayer30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
May 18, 2014 -

Gerald Jones Ford responded

Linda, we truly appreciate you taking the time to write this review and such kind compliments of Lou! We do our best to give our customers enjoyable buying experiences and help them find a vehicle to perfectly fit their needs. We are glad to hear that Lou did this for you and gave you great customer service. Thank you for choosing Bobby Jones and we hope to see you back. Enjoy your new vehicle!

May 07, 2014

Salesmen are the greatest when.. They are courteous,receptive,and only interested in what your needs are.Bob was just that! Very knowledgeable about the Escape and it's features. He w More

by rcdixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Briscoe
May 13, 2014 -

Gerald Jones Ford responded

Thank you for taking the time to write this review! We are glad to hear that our staff was so helpful and caring during your experience at Bobby Jones. It's great that Bob helped you find the right vehicle to fit your needs and we hope you enjoy your new Escape. We appreciate your recommendation and hope to see you back in the future!

May 01, 2014

Friendliness Mark was so easy to work with. Knowledgable and there for me but not too pushy. Asked great questions. I feel like I made a new friend and will go More

by MissyByrne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 02, 2014 -

Gerald Jones Ford responded

We are happy that Mark never made you feel pressured and helped you to have a positive buying experience. It's great to hear that you'd go back to him and we appreciate you choosing Bobby Jones Ford!

May 01, 2014

First new car I was just stationed here and needed a new car and Mr. Taylor helped me through everything. He stayed late to make sure finance went smoothly and he e More

by kriztafer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
May 02, 2014 -

Gerald Jones Ford responded

We are happy that Mr. Taylor provided you with great customer service and helped you find the perfect vehicle to fit your needs! Enjoy your new vehicle. Thank you for choosing Bobby Jones Ford and we hope to see you back in the future!

April 28, 2014

Great Experience Kevin Harville made the purchase of a fleet of seven new trucks for our company the easiest experience ever! He communicated all information that we More

by gearigbrothers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Harville
Apr 28, 2014 -

Gerald Jones Ford responded

It makes us proud to hear how well Kevin treated you and that he took such good care of you and your purchase! Thank you for choosing Bobby Jones and trusting us to help you with the vehicles. Please let us know if there's ever anything else you need!

April 25, 2014

New Car Long Over Due Terry worked with me and gave me the best deal possible for a new 2014 Ford Fusion. I was long over due for a vehicle. My Explorer was 11 years old. More

by jmorgan789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Apr 28, 2014 -

Gerald Jones Ford responded

It's great to hear that Terry helped you find the perfect vehicle and shared his knowledge with you so you could make an educated purchasing decision. Thanks for choosing Bobby Jones and we hope to see you again in the future!

...
57
...