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Gerald Jones Ford

Augusta, GA

4.5
777 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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777 Reviews of Gerald Jones Ford

June 22, 2014

John Mckenzie Great experience, great deal, service was great. I didn't stay for a long period of time during nothing. Type of vehicle was what I wanted and more More

by chopin911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor, Martin Taylor
Jun 24, 2014 -

Gerald Jones Ford responded

We're happy to hear that you had a positive experience and enjoyed buying a new vehicle at Bobby Jones! Thank you for choosing us to help with your purchase and we hope you enjoy your new car!

June 16, 2014

Unexpected When I left home this Saturday I really didn't expect to find anything on my first day car hunting. Bobby Jones Ford was actually only the second car More

by lfurlough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Jun 16, 2014 -

Gerald Jones Ford responded

We are so glad you decided to give Bobby Jones a chance and that we could get you in a new car at the right price! It's great that Bobby took excellent care of you and made you feel comfortable with your purchase and was honest and friendly throughout the experience. We appreciate you taking the time to write this review and thank you for your recommendation. We hope to see you back for any other needs you may have!

June 14, 2014

Exceptional buying experience I received excellent Service and support at Bobby Jones when I recently came in search for a pre-owned SUV. Lou Smalls answered all of my questions, More

by TM02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Jun 16, 2014 -

Gerald Jones Ford responded

We are proud to hear that Lou took such great care of you! It makes us happy that you found a vehicle to meet your needs and that Lou answered all of your questions to make sure you were comfortable with your purchase. We hope you enjoy your new vehicle and that you'll be back for any future needs!

June 09, 2014

Best new car purchase experience!!!! I was really overwhelmed with purchasing a new car. I had been looking to trade in my vehicle for a while and had shopped around at several other deal More

by amathew4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2014 -

Gerald Jones Ford responded

We are very glad to hear that you received much better treatment at Bobby Jones! We never want a customer to feel pressured or stressed when purchasing a new car. We believe it should be an exciting and smooth process. It's great that Mark and JR helped you to find something you're comfortable in and we're happy you're enjoying it. Thank you for your kind words and recommendation and we look forward to having you back in the future!

June 06, 2014

The best customer service I have ever recieved! There are not enough positive adjectives to describe the great experiance I had. I could not thank Mr Deraney enough for all of his efforts as well as More

by clarjoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2014 -

Gerald Jones Ford responded

Thank you for such kind words about your experience at Bobby Jones! We are glad to hear that you received excellent treatment and left satisfied with your time here. We appreciate your recommendation and hope to see you back in the future!

May 30, 2014

the best My salesman Antonio was awesome. The man knows his stuff.if you have a question about his cars and trucks he'll have an answer for you. More

by Thomas freeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Antonio Dunn
Jun 02, 2014 -

Gerald Jones Ford responded

We're glad Antonio was so helpful and provided you with a great experience! Thank you for coming to Bobby Jones and for your recommendation. Please come back and see us for any future needs!

May 27, 2014

I didn't know I wanted to buy a Lincoln...but I came to Bobby Jones just to look at cars with a friend of mine. Mr. Smalls began talking to me about the features and options on the MKZ. His know More

by Shepards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
May 27, 2014 -

Gerald Jones Ford responded

We are happy to have been able to share our knowledge with you about the MKZ and help you with your decision to purchase or not. It's great that Mr. Smalls could answer questions and that he provided you with good customer service. Please let us know if you need anything going forward!

May 23, 2014

Excellent Dealersip I would absolutely recommend everyone to visit Bobby Jones Ford Lincoln to purchase a vehicle. The customer service was excellent and everyone was ext More

by kels6491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2014 -

Gerald Jones Ford responded

We love when our customers feel like family at our dealership so it's great that you've had those experiences here! Thank you for your kind words and recommendation. We are glad to have you as a customer and look forward to seeing you next time!

May 22, 2014

Great Buying Experience Bobby Jones Ford had the car (2014 Focus SE) I was looking for in the color (Silver) I was looking for. I was helped by Lou Smalls, Salesman, who too More

by charlietheclown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
May 27, 2014 -

Gerald Jones Ford responded

We're happy that Lou helped you to have a stress free and enjoyable experience! It's great that he got you into the vehicle to fit your needs and that we could help you get it at the right price. Our customers should feel comfortable and confident in what they are buying as well as with our staff. Thank you for your recommendation and for choosing Bobby Jones. We are proud to have provided you with positive experiences in the sales and service departments. We appreciate you writing this review and your kind words. Enjoy your new Ford and we will see you next time!

May 19, 2014

Very friendly and professional Bobby was very friendly,patient, and professional.I feel like he went out of his way for me and i truly appreciate that. I would recommend him to anyo More

by pjennings1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
May 20, 2014 -

Gerald Jones Ford responded

We are glad to hear that Bobby provided you with an excellent experience! Thank you for your recommendation and for purchasing from Bobby Jones. It's great that JR was trustworthy as well. We look forward to having you back in the future!

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