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Gerald Jones Ford

Augusta, GA

4.5
777 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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777 Reviews of Gerald Jones Ford

July 17, 2014

"Awesome" This was the best car buying experience ever. After buying my 1st car, I dreaded buying another car, it was the worst experience of my life. But worki More

by lwoods1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Jul 21, 2014 -

Gerald Jones Ford responded

We are happy to have improved your experience with purchasing a vehicle. It's great that Martin took great care of you and left a good impression. Thank you for trusting him to help you find a vehicle to fit your needs and for purchasing from Bobby Jones. Your recommendation is appreciated. We hope you enjoy your vehicle and to see you back for any future needs!

July 16, 2014

bobby mixon The other day I came in to get my car serviced and to look at new vehicles. It started raining and bobby took me out to look at cars in the rain even More

by mstevens974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Jul 21, 2014 -

Gerald Jones Ford responded

We're happy to hear about such a positive experience! Our customers should receive the best customer service possible. Thank you for taking the time to share and we hope to see you back!

July 15, 2014

Martin Taylor- An Awesome Person My salesman was Awesome!!!!! He is great at what he does. I had a bad experience previously here. I had said I was not going to ever go back there, More

by shonda2505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Jul 16, 2014 -

Gerald Jones Ford responded

We are happy to hear that you gave us another chance and that Martin left such a great impression on you! It's great that he could help get you into a new vehicle to meet your needs and provided you with good customer service. Please let us know if you ever need anything else and enjoy your new vehicle!

July 10, 2014

Satisfied Customer I was looking for a drivers ed car and John found me a great deal. He went above and beyond to make the sale. It even had a full tank of gas. More

by Hudson Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, John Bowers
Jul 14, 2014 -

Gerald Jones Ford responded

We are happy to hear that John was helpful and provided you with a great experience! Thank you for choosing Bobby Jones and we hope to see you back!

July 08, 2014

Great experience Bought a 2013 F-150 Lariat 4x4 crew cab from Lou Smalls and he made it a pleasure to do business at B J Ford. He spent the time to make me feel like I More

by martfire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Jul 09, 2014 -

Gerald Jones Ford responded

We're glad to hear that Lou took good care of you and got you into a great new vehicle! We appreciate your kind feedback about your experience and are happy you chose us to help. It makes us proud to hear that JR spent all the time needed with you as well to inform you of everything you needed to know. Enjoy your new F-150 and we look forward to having you back!

July 03, 2014

buying a new car This was the second vehicle that we bought from this dealer/salesman (John Bowers). John is a VERY good "people person", he makes the buyer feel at More

by mactazsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jul 07, 2014 -

Gerald Jones Ford responded

Thank you for your continued business! It's great to hear that John was such a good help in finding a new vehicle and provided good customer service. We want our customers to feel comfortable and confident in their purchase and not pressured into anything. We look forward to working with you again in the future!

July 03, 2014

Quality Customer Service Thank you for providing a dealership with quality customer service. Mr. Al Kemp and Mr. Todd Minter truly represent what every consumer is looking for More

by jenkijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2014 -

Gerald Jones Ford responded

We are glad to hear that you think so highly of our dealership! Thank you for trusting us to take good care of you and help you find a vehicle. We hope to see you back for anything else you need in the future!

June 25, 2014

New Escape John Bowers was great to work with and very understanding of my vehicle needs for my wife. No pressure, fast, honest and fair. I would highly recomme More

by Pintot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jun 26, 2014 -

Gerald Jones Ford responded

We are glad John took great care of you and helped you to have a positive experience! Buying a car should be stress free and exciting and we're happy to have found you a new vehicle to fit your needs. Thank you for choosing Bobby Jones and for your recommendation. We hope to see you back in the future!

June 25, 2014

Customer It was a great experience, in fact I referred my sister to him and he sold her a Ford Explorer Limited and her process was a great experience as well. More

by Hudson Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jun 26, 2014 -

Gerald Jones Ford responded

We are glad to hear it! Thank you for your referral and for choosing Bobby Jones yourself as well. We are proud to have remained consistent in both of your experiences. Please let us know if you ever need anything else!

June 25, 2014

Purchase of 2013 Ford Certified Used F-150 Super Crew truck John Bower made our purchase experience enjoyable and beneficial. He was knowledgeable and professional, making our buying experience a very pleasant More

by jbutlerp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jun 26, 2014 -

Gerald Jones Ford responded

It's great that John helped you to make an informed purchase that you were confident in! Thank you for your recommendation of him and for purchasing from us. We are glad you enjoyed your experience and we appreciate the time you took to share it!

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