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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 01, 2017

Review We were completely satisfied. We had great service and were able to communicate effectively with our sales person. We could not have expected a better More

by joshjlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Aug 03, 2017 -

Gerald Hyundai responded

Thank you for stopping by to leave this incredible review. Congratulations on your purchase! We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 01, 2017

Buying Experience I received 3 prices online. After more research of vehicles in stock, I decided on Gerald. Could not be any happier with Pete Mendoza walking me throu More

by beadolfin60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Aug 03, 2017 -

Gerald Hyundai responded

Congratulations on your new car! Thank you for writing such a great review about your car buying experience at our dealership! We appreciate the feedback and are pleased that your experience with Pete and our staff were so positive. It was truly a pleasure working with you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 29, 2017

Excellent car dealership Nderim was a very friendly and helpful salesman. He was quite anxious to explain everything about the car, the service area and financing and options More

by mrs_sizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Nderim Shala
Aug 01, 2017 -

Gerald Hyundai responded

Thanks for your perfect review! Congratulations on your purchase! I’m glad to hear that Nderim was friendly and helpful! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 28, 2017

Lifetime Customers!! This is our third vehicle purchase with Gerald Hyundai and we were not disappointed. The staff goes above and beyond to make sure the experience is as More

by tlballinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Frank Laurenzana, Justin Polzin
Aug 01, 2017 -

Gerald Hyundai responded

Congratulations on your recent purchase! Thank you so much for the great review of your experience at our dealership and especially with Justin and Frank. All of the employees appreciate your loyalty to Gerald Hyundai. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 27, 2017

Pete in Internet Sales Pete Mendoza in Internet Sales was excellent. He kept in steady but not overwhelming contact with me during the research phase of my car search and wa More

by kellyannezook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza, Frank Laurenzana
Jul 27, 2017 -

Gerald Hyundai responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Pete did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 27, 2017

Good Experiance Worked with the internet sales department. Pete was the salesman we worked with once we arrived at the dealership. Was treated nicely and he was very More

by vendors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Jul 27, 2017 -

Gerald Hyundai responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pete was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

Aug 01, 2017 -

Gerald Hyundai responded

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July 27, 2017

Gerald Hyundai My only issue that Hyundai could not deliver the vehicle in a timely manner. I do not see this as the dealership problem and an issue of Hyundai. Th More

by arnoffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brian York
July 26, 2017

Good Services Genci Isa was vary informative, He delivered my new car to my home. He walked me through all the electronics of the Vehicle. He also said to call him More

by syonan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Genci Isa
Jul 27, 2017 -

Gerald Hyundai responded

Thank you for sharing your experience with us, and congratulations on your new car! Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I will be sure to share your feedback with Genci, and please let us know if we can ever help you in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 25, 2017

Choose another dealer I was told by the finance guy that I should be embarrassed and I should not be getting a car if I could not "afford" buying a computer warranty for my More

by k.mascarella94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 28, 2017 -

Gerald Hyundai responded

I wanted to truly apologize for your experience. We want our customers to feel good about the decisions that they are making during their purchase, and we truly apologize about the experience you encountered. I wanted to speak to you further about this and make sure that you know we care about your experience. Please reach out to me when you can at 630-907-8500. Thanks, Michael Chino General Sales Manager

Aug 01, 2017 -

Gerald Hyundai responded

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July 25, 2017

Great buying experience I have bought several vehicles at Gerald Hyundai and this was the best experience yet - great job! Jean was very responsive and I appreciate that he c More

by wscofield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alex Kapouranis, John Khochaba
Jul 26, 2017 -

Gerald Hyundai responded

Congratulations on your new purchase! Your patronage is very important to us and we are honored to have you as a loyal customer. I really appreciate this feedback and I'll pass on your words to Jean. We look forward to working with you in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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