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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 08, 2017

Hyundai service review The sales rep was very accommodating. He was able to answer all my questions. Very friendly and personable. I was very happy with the service that was More

by salliduane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba
Aug 09, 2017 -

Gerald Hyundai responded

Congratulations on your purchase! Thank you for leaving us your feedback. I am happy to hear that you were pleased with the service you received from our staff. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 07, 2017

Great Service Experience Can't say enough good things! Everyone was extremely helpful, especially Kevin, the Parts Manager, who was especially professional, courteous, accomm More

by Lavonne Burkhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lott
Aug 08, 2017 -

Gerald Hyundai responded

Thank you for your kind words, Lavonne. I’m glad you had a pleasant service appointment. We really appreciate this feedback and I'll be certain to share your compliments to Kevin and to the rest of the team. We look forward to working with you again down the road. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 05, 2017

Purchased thunderbird conv. Great people, excellent service, lots of cars to choose from, i would recommend Gerald Hyundai to everybody, uesd cars are all serviced, detailed a More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Nderim Shala
Aug 07, 2017 -

Gerald Hyundai responded

Thank you for the kind words, Sal! We couldn't be happier that you had a wonderful car buying experience here at our dealership! Congratulations on your purchase. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 04, 2017

Great Buying Experience! This was our second time buying a new Hyundai from Gerald Hyundai. The first was two years ago when we purchased our 2015 Santa Fe. We live about 30 m More

by robert.palmer1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, John Khochaba
Aug 07, 2017 -

Gerald Hyundai responded

Thank you for leaving us this great review, Robert. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 03, 2017

Bought an Elantra It was in the showroom. Had too! It was fully stocked; it came with everything. Got the protection plan. It was a good day. Now I'm riding! More

by ivanalexchavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Aug 07, 2017 -

Gerald Hyundai responded

Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your Elantra! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 02, 2017

Excellent sales personnel I could not be happier with the sales personnel as Dan did an excellent job. The only issue I had was when I return to have a remote starter installed More

by hoppg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
Aug 16, 2017 -

Gerald Hyundai responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 01, 2017

Gerald Great experience. Genci was very attentive to our needs. Thank you for your help. Mike Chino was awesome. Great experience. Genci was very attentive More

by macsurgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa
Aug 03, 2017 -

Gerald Hyundai responded

Thanks for this truly exceptional review! Congratulations on your purchase! We can't tell you enough how much we appreciate Genci and Mike. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 01, 2017

Great sales staff Been a customer for 5 years bought 4 cars. Always back to this dealership. I always get taken care of and always a pleasure to talk the the staff. More

by vidasaad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba, Dany Khochaba, Frank Laurenzana
Aug 03, 2017 -

Gerald Hyundai responded

You have been doing business with Gerald Hyundai for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 01, 2017

Eric Lopez If it weren't for eric, I may not have purchased my vehicle at Gerald. He was did not push me into anything. He understood my needs and delivered on t More

by bdrager12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez, Frank Laurenzana
Aug 03, 2017 -

Gerald Hyundai responded

Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Eric was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 01, 2017

Excellent The service was wonderful. Very helpful and knowledgeable. The salesman asked questions to determine which car was the best fit for us and he gave u More

by wolves49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Mangan
Aug 03, 2017 -

Gerald Hyundai responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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