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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 12, 2017

Great dealership Dealer staff was friendly and direct to the point. Found the color and features of the car we want at the price we are comfortable with. We will defin More

by amavil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Aug 13, 2017 -

Gerald Hyundai responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 11, 2017

Gerald Hyundai is like family. This dealership is a great place to buy a car great people great value I won't shop anywhere else! Gerald Hyundai is my family. When I want the best More

by leohondros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Nick Smiley, Genci Isa
Aug 13, 2017 -

Gerald Hyundai responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 11, 2017

Adam and Tara Prevost Overall a good experience. Gil did a pretty good job taking care of us. I actually had to reach out to him for a service issue that was not handled by More

by aprevost001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Aug 13, 2017 -

Gerald Hyundai responded

Adam, we appreciate you taking the time out of your day to share about your experience had at Gerald Hyundai! We're glad we could provide all of your service needs. Don't hesitate to reach out in the future with any further questions or concerns. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 11, 2017

Awesome A very satified customer love my vehicle the salesperson awesome guy knows his cars will definitely recommend him to family n friends thanks Mr. Brian More

by aurbina290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Aug 13, 2017 -

Gerald Hyundai responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Happy trails! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 11, 2017

Crazy Ott Family From Tony's voice & professionalism / knowledge on the phone to how he treats each customer is excellent. My family of 4 each had diff needs & he exc More

by cledo123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the other managers name & the finance guys name, Michael Chino, Tony Scaglione, Nick Smiley
Aug 13, 2017 -

Gerald Hyundai responded

This positive feedback is what we like to hear at Gerald Hyundai! I'll be sure to pass this on to Tony as well. We're glad we can satisfy the needs of your entire family. Drive safe! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2017

Extremely Pleased I worked with Tony initially online and then over the phone, setting up an appointment for a Saturday morning. He understood my budget and he and Fran More

by jeellis57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Tony Scaglione
Aug 13, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Hyundai! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2017

Great online experience, customer service, great deal! Pete did a great job answering my questions, doing a great follow up from my online inquiry. The experience was good. Thank You! He walked me through More

by gj_perez85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Pete Mendoza
Aug 13, 2017 -

Gerald Hyundai responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us and I'll be sure to pass on the kind words to Pete! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2017

Purchase Good people to work with but slow process to finalize paperwork. Better the next day when we returned. Just filling space. Should not be a 25 word More

by vfladung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa, Sara Silva
Aug 13, 2017 -

Gerald Hyundai responded

Thank you for taking the time to leave us a review! We appreciate the feedback. Drive safely! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2017

Santa Fe Sport I am very happy with my Hyundai Santa Fe Sport! The dealership was very helpful and professional. I would highly recommend others to purchase a car he More

by brian.oneill87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Aug 13, 2017 -

Gerald Hyundai responded

Brian, thank you for the kind words! We're glad we helped you find happiness, especially with you Hyundai Santa Fe Sport! That's how we do it at Gerald Hyundai. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 09, 2017

Unknown Derin was very kind and informative. He did not pressure us. He answered all of our questions. If he didn't know the answer he found someone who did. More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, Nderim Shala
Aug 13, 2017 -

Gerald Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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