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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

September 14, 2017

Becker Everything went well. A little longer wait to complete the paperwork than I was expecting but it was a Saturday. Brendan was helpful and knowledgeabl More

by ronort97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Sep 14, 2017 -

Gerald Hyundai responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 14, 2017

Santa fe Justin was very professional and did his best to help the transactions occur in a timely manner however I do believe that the process needs to be stre More

by trish21975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Justin Polzin
Sep 14, 2017 -

Gerald Hyundai responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 14, 2017

Service Brenden made everything easy and followed through with every thing we agreed upon before we came to see the vehicle. It was a nice experience. Thank y More

by dare2474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Brenden Hurd
Sep 14, 2017 -

Gerald Hyundai responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new vehicle! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 14, 2017

Review Service was very nice. Employees attentive. Very satisfied with car and price. Overall all very happy with our decision in buying our first new car, w More

by stephanie.rempert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name...manager, Michael Chino, Nderim Shala
Sep 14, 2017 -

Gerald Hyundai responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 14, 2017

Second Car Purchase Thanks to this car dealer location and sales staff for a good deal on the car. Will be needing a car wash soon. Eddie M., thanks for all of your help More

by cherrie.a.francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana, Eddie Mangan, John Khochaba
Sep 14, 2017 -

Gerald Hyundai responded

Cherrie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Eddie was able to provide you with such exceptional service. We look forward to seeing you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 13, 2017

Painless Was ok, I've bought cars before nothing new, nice car good warranty, a little pricey for what you get though but what car isn't More

by innodog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Sep 13, 2017 -

Gerald Hyundai responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team helped you! Give us a call if you have any further questions! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 10, 2017

Best Buying Experience Genci and Mike were professional in managing my Genesis purchase. I am recommending my family members to call Genci on any future car purchases. Gen More

by theclancyclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa
Sep 10, 2017 -

Gerald Hyundai responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Mike and Genci worked hard enough to make your purchase completely painless. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 09, 2017

My Gerald experience This is my third Hyundai purchase. After my initial purchase in 2000, three additional family members have purchased or leased Hyundai vehechles, most More

by reav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Nderim Shala
Sep 10, 2017 -

Gerald Hyundai responded

Congratulations on your third Hyundai! Thank you for taking the time to write about your experience with us. At Gerald Hyundai, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 08, 2017

Leasing a 2018 Sonata We have been buying from this dealership for the past 7 years. They are always very pleasant to work with. The service dept is also pleasant to work More

by carlaheitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Polzin
Sep 10, 2017 -

Gerald Hyundai responded

Carla, thank you for your loyalty to our dealership and for taking the time to write this review. We strive to provide consistent our sales excellence, and I'm glad that your experiences support that. We aim to turn every person that visits us into a repeat customer. Let us know when you need anything in the future! Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 08, 2017

Why Gerald Hyundai is better than bob rorman Toyota Nick was honest strait forward and was able to answer my questions. Hyundai has a much better warrenty than Toyota and I'm paying much less for my Tuc More

by chris.d.janda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley
Sep 10, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald Hyundai. Congratulations on the new Hyundai! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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