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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

September 22, 2017

Overall great experience Great sales team - seemed honest and gained my trust. Very quick to provide a car we wanted to check out. Finance department took too much time to f More

by magsknoll1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Nick Smiley
Sep 24, 2017 -

Gerald Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 21, 2017

New Car Experience It was great working with the Gerald team on choosing a new car for my daughter. I will definitely come back on my next car purchase. More

by thorvath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alex Kapouranis, Eddie Mangan
Sep 21, 2017 -

Gerald Hyundai responded

We are so glad we could take care of all of your needs at Gerald Hyundai. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 21, 2017

Great experience Have bought several cars from Tony scaglione. He is the best to work with at the dealership. I would suggest anyone purchasing from Gerald to see him. More

by nicole1398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Sep 21, 2017 -

Gerald Hyundai responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Tony and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 21, 2017

Good I found the people friendly pleasant and very professional and very accommodating to all my needs and questions they inspected my time to get me out More

by rafael1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Sep 21, 2017 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 20, 2017

loving it great staff went out of their way to make me happy and meet all my needs, i would buy another car from them when needed More

by ksimmers61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 20, 2017

new purchase I received a good deal.Fog lights are not working and nobody called for followup and i need to followup myself and received appointment after couple o More

by sreeni0731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Sep 20, 2017 -

Gerald Hyundai responded

We appreciate your feedback! Thank you for giving us a four-star rating! However, we would really like to see our customers feeling they've had a five-star experience! Let us know if you have an questions or concerns. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 19, 2017

Loved my car shopping experience at Gerald Hyundai! I went to Gerald Hyundai about 5 weeks before I actually needed to purchase my new car. My husband and I were looking for a new vehicle for me, and th More

by lisamariethom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Sep 19, 2017 -

Gerald Hyundai responded

Hello Lisa, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eric was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 16, 2017

Dealer review Was the best experience I've have had at a dealership in a long time staff was very friendly and answered all our questions. And over all the time it More

by luisjoaquin575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Sep 18, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know our team was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 15, 2017

Same ole, same ole For being new to the sales staff, Alexis Carmona exceeded our expectations providing us with a great experience purchasing our vehicle. Final negotiat More

by car57chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Dany Khochaba, Alexis Carmona
Sep 18, 2017 -

Gerald Hyundai responded

Thanks for your great review! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 15, 2017

Kohli- 2017 Santa Fe Sport 2.0T AWD Ultimate Review Mike Chino, Genci and Frank were great people I met during this purchase. Genci in particular was so full of energy and enthusiasm. Very friendly. More

by ecineko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana, Genci Isa
Sep 18, 2017 -

Gerald Hyundai responded

We are happy to hear you are enjoying your new Santa Fe Sport! Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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