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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

September 07, 2017

A satisfying buying and service experience Buying from Gerald Hyundai has been an interesting experience, from an used 2008 Tuscon to a new Sonata. The service offered by the dealership's servi More

by cwroten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Pete Mendoza
Sep 07, 2017 -

Gerald Hyundai responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall truly exceptional experience. Let us know if you need anything in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 06, 2017

My experiences at Gerald Hyundai I am a brand new purchaser of a 2017 Hyundai Sonata Sport from Gil. If anyone is interested in purchasing a car here, or anywhere in the area for that More

by jmartin4181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Gilbert Nathan
Sep 06, 2017 -

Gerald Hyundai responded

Thanks for taking the time to leave us this awesome review! At Gerald Hyundai, we take guest feedback seriously and are proud to see that you drove away happy in your new Sonata Sport! I will share your compliments with Gil and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 05, 2017

It was a great experience!!! I was absolutely delighted with my experience at Gerald Hyundai. My salesman, Pete, was not only highly professional, he was patient, and very kind. More

by olivebpoliks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Pete Mendoza
Sep 06, 2017 -

Gerald Hyundai responded

Thank you for your business and this review. I am happy to hear our team, especially Pete, was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 02, 2017

Simple process, easy to work with Tony was an easy salesperson to work with. He and Mike went above and beyond to find the car I was looking for on a Saturday. From start to finish, More

by PeeGee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Sep 03, 2017 -

Gerald Hyundai responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Tony worked hard enough to make your purchase completely painless. Drive safe! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 02, 2017

Leslie K The salespeople were able to meet our needs. We love our new vehicle and are looking forward to how our Hyundai performs, as this is our first purcha More

by tilberryflash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Sep 03, 2017 -

Gerald Hyundai responded

Leslie, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose Gerald Hyundai. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 02, 2017

Satisfied I dealt directly with the store manager because he was at the front desk when I entered. He answered my questions and handled the sale of my car perso More

by pvtiis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Gilbert Nathan
Sep 03, 2017 -

Gerald Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from the head of the Gerald Hyundai team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 02, 2017

Sales staff was very good Sales staff was good little high pressure on the after sale items tried to cancel the paint and fabric Shield they said it could not be canceled. Real More

by bonvinitalent07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My sales no man's name was Eric, Frank Laurenzana, Alex Kapouranis
Sep 12, 2017 -

Gerald Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 01, 2017

Hyundai Elantra The lest stressful car buying experience I've ever had. I would definitely recommend this dealership to anyone looking at a Hyundai vehicle. Would als More

by chukatw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Tony Scaglione
Sep 03, 2017 -

Gerald Hyundai responded

I sincerely thank you for going out of your way to write this review about Gerald Hyundai! We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Hundai! If you have any further needs, please come back to see us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 01, 2017

My great service My salesman Anthony was quick to respond to needs finding me what I wanted color and options and a great finance suggestion to lease the vehicle savin More

by blgora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Tony Scaglione
Sep 03, 2017 -

Gerald Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Anthony was able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

September 01, 2017

Great service Great staff. Great explaining everything. Help work schedules the first service. Call few times after the purchase to check and make sure the car was More

by juarez78.ij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, John Khochaba
Sep 03, 2017 -

Gerald Hyundai responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team provided you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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