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George Moore Chevrolet

Jacksonville, FL

4.8
1,458 Reviews

10979 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 1,458 reviews

March 23, 2024

Always great service and the nicest people! Work is good and done in a timely manner. Honest about what the car needs done, don't try to sell things not needed. More

by KINGARENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didi Moore
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 22, 2024

Huge thanks to Kevin. Did everything possible to make service flawless and to meet customer service you hope for. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Keitzer
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 22, 2024

Fantastic service, nice lounge and friendly service. Strongly recommend. Reasonably priced Overall excellent experience. 👌 bring a book More

by JOSE.CORTES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lambert
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 22, 2024

Didi is excellent! She's always very helpful and makes sure to keep me updated and in the know at all times. More

by MADISON BLOCHBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didi Moore
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 21, 2024

Service appointment was quick, easy and efficient. Didi is very friendly and kind. Everyone I encountered treated me with kindness and professionalism. More

by TIFFMERLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Blair, Cody Zook, Didi Moore
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 20, 2024

Friendly and Efficient Staff. Great Customer Service. Very Satisfied. Gabe was very helpful and respectful. More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lambert
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 19, 2024

My service at George Moore Chevrolet was outstanding. My Advisor, Gabe, was very helpful and the process of getting my oil change was quick and painless. He was able to answer my questions in regard to t More

by DONLICARNELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lambert
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 18, 2024

Friendly and efficient staff, did a good job. Waiting area was clean and janitorial staff was great More

by DONDIESCARLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Constantine
Mar 19, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business and we hope to see you again soon. Sincerely, George Moore Chevrolet

March 18, 2024

Service was horrible I have a warranty and a piece was replaced but caused more damage in the outcome. Of course they denied and the manager was very unprofessional and never fixed the problem just caused More

by JBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Pierce, Jeffrey Zaruta
Mar 25, 2024 -

George Moore Chevrolet responded

Sorry to hear you are dissatisfied with our service provided. We replaced your transmission then a year later performed warranty repairs on it. Which we certainly understand the frustration with that. What seems to trigger this review is when you came in recently with a completely different concern unrelated to the transmission, the vehicle was stalling out. After speaking to the advisor handling your concerns he informed me you did not want to proceed with the $130 diagnosis for concern. This is standard procedure and required to work on any vehicle. If the cause of concern ended up being related to transmission repairs then no charge would be applied to you. Kevin is our Service Lane Manager and did not speak to you as stated in review. Feel free to reach out as we always like turning negative reviews into positive experiences

March 18, 2024

Fantastic customer service, speedy turnaround and helped me realize I had oil changes covered in my warranty plan! More

by HAFAEL
Recommend Dealer
Yes
Employees Worked With
Didi Moore
Mar 19, 2024 -

George Moore Chevrolet responded

We're glad we could help and thanks for trusting us with your vehicle! Come back and see us again soon. Sincerely, George Moore Chevrolet

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