
George Moore Chevrolet
Jacksonville, FL
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I used to own a Subaru, but the cost of maintenance was becoming too high for me to manage. After much consideration, I decided to trade it in for an electric car. The entire process was seamless, and the becoming too high for me to manage. After much consideration, I decided to trade it in for an electric car. The entire process was seamless, and the service I received was absolutely awesome. Mike was great through the entire process, always kept me up to date on the progress and even followed up afterwards to make sure everything was okay with the repair. More
Service department had it together, got me in and out of there took care of my car in a professional manner communicated with me all day by text so I knew iwhat was going on there took care of my car in a professional manner communicated with me all day by text so I knew iwhat was going on More
Today, I brought my 2023 ChevyTahoe in for the third time to address water intrusion on the driver’s seat floorboard. The first two visits were unsuccessful in resolving the issue. Despite this, the dealer c to address water intrusion on the driver’s seat floorboard. The first two visits were unsuccessful in resolving the issue. Despite this, the dealer continues to request a 5-star review. It is challenging to provide a positive review when my vehicle remains unfixed, and the mildew smell is worsening daily. Tomorrow, I am scheduled to pick up my vehicle again. This time, I was informed that they sealed all around the body plugs as a precaution, indicating uncertainty about the root cause of the problem. This vehicle has only 18,000 miles. Shouldn’t I expect better quality from Chevy? I understand that the staff is doing their best, but as a customer who purchased this vehicle from a Chevy dealership in February 2024, I believe Chevy should stand by the quality of its vehicles. I am truly disappointed with this purchase and the troubleshooting efforts to address my problem. More
Everyone was very professional and a pleasure to work with. Didi was especially responsive and kept e in the loop with how they were progressing. with. Didi was especially responsive and kept e in the loop with how they were progressing. More
Raymond the service advisor was very friendly from the start. I brought our company van in for a recall and they were able to get it done in no time! start. I brought our company van in for a recall and they were able to get it done in no time! More
Gabe is always very nice and professional. They get my vehicle in quickly and taken care of. The complimentary washes are always nice to keep my truck looking spiffy. They get my vehicle in quickly and taken care of. The complimentary washes are always nice to keep my truck looking spiffy. More