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George Moore Chevrolet
Jacksonville, FL
1,285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,285 reviews
December 12, 2024
Elian was great about getting me checked in and my vehicle sent back. It is a little rough when you have a 130 oil change and wash appointment and it's after 4 when you get to leave. I appreciate my vehicle sent back. It is a little rough when you have a 130 oil change and wash appointment and it's after 4 when you get to leave. I appreciate my service personnel, but we gotta take down that time, especially on an appointment not a show up. More
by monorojo13
Employees Worked With
Elian Vegas
December 12, 2024
Our experience was good we were from out of town and they treated us well. We had an overwhelming long wait time because kelvin forgot we were there treated us well. We had an overwhelming long wait time because kelvin forgot we were there More
by jittybug1964
Employees Worked With
Kevin Keitzer
December 11, 2024
Great service, always welcomed . Professional service and staff. Highly recommend to everyone. I am with them 5 years and will keep working. Professional service and staff. Highly recommend to everyone. I am with them 5 years and will keep working. More
by takev.ivan
Employees Worked With
Justin Moore, Glenn Andrews, Gabe Lambert, Gregory Fouche
December 09, 2024
I recently brought my car in for a diagnostic, which cost $180. The service writer estimated a transmission replacement would cost over $7,000. However, I sought a second opinion and have since been dri cost $180. The service writer estimated a transmission replacement would cost over $7,000. However, I sought a second opinion and have since been driving my car without issues. If the transmission was indeed faulty as initially claimed, it's unlikely I'd be able to drive the car safely. I feel misled and believe the initial report was inaccurate, as the issue wasn't properly investigated. Here's a rephrased version: “I've consistently taken my car to Chevrolet for servicing, but my recent experience was disappointing. Despite being told my transmission needed replacement, evidence suggests my car wasn't properly inspected. The screw that secures the transmission fluid reservoir was still closed, and the transmission dipstick hadn't been removed to check the fluid level. I'm extremely dissatisfied with the service I received and feel misled by the false claims. As a result, I will not recommend Chevrolet's service department to anyone. More
by isaacwells
Employees Worked With
Ray
December 07, 2024
Elian was as good as it gets. By far the best customer service rep I’ve had at a dealership. He was enthusiastic, and cared. Couldn’t haven’t been a better experience because o By far the best customer service rep I’ve had at a dealership. He was enthusiastic, and cared. Couldn’t haven’t been a better experience because of my experience with him. More
by CHRISTOPHER.R.BUTLER
Employees Worked With
Elian Vegas
