Gengras Subaru Torrington

Leased car. First time leasing car. Very friendly and informative and helpful, got the car very quickly. No pressure. Excellent followup. Very pleased. I wil First time leasing car. Very friendly and informative and helpful, got the car very quickly. No pressure. Excellent followup. Very pleased. I will visit Frank again for next car. More

This set a new standard for the Car Purchase experience. Buying a car has been a necessary evil until now. After a lifetime of cars and compromises, I finally got the exact car I wanted at a fair price, the Buying a car has been a necessary evil until now. After a lifetime of cars and compromises, I finally got the exact car I wanted at a fair price, the perfect car (Crosstrek, manual transmission) from Center Subaru. Frank was pleasant and gracious while going the extra mile to get all the details right in good time for a fair price. The entire team from Sales to Finance to Service, even the guy shoveling snow out front, is polite and helpful. I took the train up from NYC to buy the car from Center Subaru and will be servicing it there. I scoured the internet for better deals, but Center Subaru delivers start to finish. These guys aren't in it just to make quick sales, this car is going to last forever, The service at this place just can't be matched. More

well managed business Purchasing our vehicle was a very pleasant experience. Our salesman was informative and pleasant to be with. I look forward to purchasing another ve Purchasing our vehicle was a very pleasant experience. Our salesman was informative and pleasant to be with. I look forward to purchasing another vehicle from "Center Subaru", Torrington, CT. ?? More

Just bought a Subaru Crosstrek on Saturday! I have been looking at the Crosstrek for a long time now and at Center Subaru I got the vehicle I wanted for a great price! Mike, my sales rep was sup I have been looking at the Crosstrek for a long time now and at Center Subaru I got the vehicle I wanted for a great price! Mike, my sales rep was superb and my experience was enjoyable. The best part in my opinion was the unlimited supply of coffee (I drink a ton of that daily). More

Excellent Experience I went back to Center Subaru (and Tracy Breen in particular), after having previously purchased a 2004 Outback (from a now-departed Center Subaru sale I went back to Center Subaru (and Tracy Breen in particular), after having previously purchased a 2004 Outback (from a now-departed Center Subaru salesman) and a 2008 Outback (from Tracy) at Center Subaru before. As before, I got a fair price in each case. Tracy is very knowledgeable and doesn't try to excessively pressure you. He's responsive to messages and doesn't stretch the truth. I'd go back there again. More

DADDY'S LITTLE GIRL Like any father I want my children to be safe and happy. I needed to replace an older vehicle and found a 2008 Hyundai Tiburon on the internet. I con Like any father I want my children to be safe and happy. I needed to replace an older vehicle and found a 2008 Hyundai Tiburon on the internet. I contacted Center Subaru and they had the car ready when we arrived. This was no easy task as we just had 18" of snow, but Chris Miller our sales associate had the car cleaned and sitting in front of the dealership when we arrived. This vehicle was for my 16 year old daughter and she fell in love with it right away. Fortunately the vehicle drove as well as it looked and Chris took note of our comments so that he could any minor issues prior to picking the vehicle up. Chris and his manager also worked with us on price and gave us a very fair price for our trade in. These efforts help me purchase a vehicle for my daughter without busting the bank, so everyone drove away happy. I want to thank Chris and Center Subaru for a great experience and helping make my daughter not only happy but safe. Jim Russo More

GO TO CENTER SUBARU!!! I've been a service customer for quite some time and decided it was time to look at a new car. Settled that the outback was for me, had to wait a few I've been a service customer for quite some time and decided it was time to look at a new car. Settled that the outback was for me, had to wait a few weeks but well worth it! Back and forth was easy and that's why I'll continue to buy there and use them! More

AMAZZINGGG!!!!!! Center Subaru is the best dealership to go to! I had bought a Jeep Liberty from Center Subaru before and was looking to purchase another Jeep product, Center Subaru is the best dealership to go to! I had bought a Jeep Liberty from Center Subaru before and was looking to purchase another Jeep product, so I went to a few dealerships but wasn't impressed with what I was finding or the service. I hadn't thought about buying a Subaru but decided to go back to Center and see what they could help me find! I feel 100 percent confident that I made the right choice! Nick Burns did a stand up job helping me select the perfect Subaru for me and my style within my price range, a very stylish 2010 Subaru Legacy Limited Addition! He really new what to look for and how to help me, he was fast efficient and friendly! I would recommend him as a sales men and Center Subaru as the sales center to anyone looking to buy a new car!! I also met with Ray Demirali who helped finalize the sale and was very satisfied with his service. His company was funny, pleasant and really helpful! Get a Subaru at Center Subaru!! More

A gratifying professional experience After visiting Center Subaru for my prior auto purchase and buying at another dealer because they had the car my daughter wanted in stock, I returned After visiting Center Subaru for my prior auto purchase and buying at another dealer because they had the car my daughter wanted in stock, I returned to Center Subaru for my next purchase. The experience at Center Subaru was entirely more positive than at the prior Dealer. My first visit I dealt with Chris who was great. When I returned, Chris was on vacation so I worked with Ray. Ray is professional, knowledgeable and was most concerned about what fit my needs best in terms of vehicle model and finances. I was so comfortable with my purchase that when I picked up my car I brought my wife and we ended up trading her car for a new Subaru as well. It is rare that you drive away from a Car Dealer after buying a car feeling completely satisfied Center Subaru was able to achieve this. I would highly recommend Center Subaru for anyone in the market for a new car. More

Great, if you're proactive My wife and I had an excellent experience with Center Subaru. We bought a used car from them, a Hyundai, and got a killer deal on it because they mis My wife and I had an excellent experience with Center Subaru. We bought a used car from them, a Hyundai, and got a killer deal on it because they mis-listed the mileage as too high. When the salesman realized the mistake he stuck to the advertised price, which made it quite a score. We worked with Majid, who was excellent and not condescending at all (which, since we're both women, is a big plus). We paid in full, so I did not deal with their financing department. The service there was quite good--we were attended to quickly, and everyone is super solicitous with all the water/coffee/tea offers. They do the back-and-forth to the manager thing, but plenty of dealerships play that game. They will also charge you for that VIN etching BS, and won't budge on it, but we were getting enough of a deal that I decided to let it go (also, most dealers in CT seem to pull that one). The day after I picked up the car I took it to my mechanic to have it inspected--I would highly recommend doing this, as then you can find problems while still within Center's 60-day warranty. My mechanic found a couple of small things and one big problem with the transmission. Center Subaru was great about scheduling me to have the issues fixed quickly, and gave me a loaner while they worked on the transmission problem. Ultimately, the transmission needed to be replaced, and they took it to Hyundai for me to have that done (car is still under Hyundai's warranty), which I deeply appreciate. Overall, I would highly recommend this dealership, as long as you're proactive about checking their used cars after you buy and do your research beforehand. They do seem to be a bit lacking in updating their web listings, or in listing the right features for their used stock, but the internet and carfax can solve those problems for you. More