Gengras Subaru Torrington
Torrington, CT
Filter Reviews by Keyword
By Type
3,800 Reviews of Gengras Subaru Torrington
First car buyer experience I bought my first new car from Center Subaru - a 2016 Outback. I had heard amazing things from friends about these guys so I went down to check it ou I bought my first new car from Center Subaru - a 2016 Outback. I had heard amazing things from friends about these guys so I went down to check it out. Mike was very helpful and easy to work with. He went above what I had expected and the whole process went very smooth. Definitely will be returning to Center Subaru in the future. More
"Customer service you should expect" My wife and I had a great car buying experience dealing with Joe Kolosky. He was kind and knowledgeable. After test driving several vehicles includi My wife and I had a great car buying experience dealing with Joe Kolosky. He was kind and knowledgeable. After test driving several vehicles including non-Subaru's, we purchased a Forester on Joe's recommendation. He knew we would love it and "we did". After we decided on this vehicle then the work began. Previously my wife's car was a total loss in a wreck and after the insurance company stopped paying for our rental Joe stepped up without being asked and offered one of their house cars at no charge until our new Subaru arrived saving us a few dollars out of our pocket. Overall "Great experience" with no pressure from anyone except my wife! More
Impressive This dealership is great because everyone there goes out of their way to help the customer. This quality has always been evident to us. We have purc This dealership is great because everyone there goes out of their way to help the customer. This quality has always been evident to us. We have purchased three cars from this dealership over the last fourteen years and the last two from Joe Kolosky. Every once in a while you get a chance to do business with someone who is on top of their profession. This type of person is extremely knowledgeable of the work they get immersed in. This type of person goes above and beyond the call of duty and efficiently resolves every issue. This type of person is extremely thorough. Joe Kolosky is this type of person! It was our pleasure to work again with Joe in purchasing our new 2016 Outback. Tom & Pat S. More
Great experience! I had a great experience when buying my car. Our salesman Doe was very patient and pleasant throughout the whole process. Not pushy at all. He listene I had a great experience when buying my car. Our salesman Doe was very patient and pleasant throughout the whole process. Not pushy at all. He listened to what our needs were and was very helpful. He wasn't your typical sales guy... I never felt pressured! Thanks for making our sales experience a good one!! More
No need to shop around...just go to Center Subaru! I didn't feel the need to visit any other dealerships after I experienced the friendly, professional service and exceptional facilities at Center Suba I didn't feel the need to visit any other dealerships after I experienced the friendly, professional service and exceptional facilities at Center Subaru. I am generally "turned off" by most salespeople...too pushy, more interested in hearing themselves talk than learning about what I need, etc. I didn't see any of this behavior at Center Subaru. The sales consultant that my teenage daughter and I worked with, Lou Credidio, was very helpful and extremely pleasant to deal with. He let us know that he was relatively new to Center and to selling the Subaru line, but he had a lot of knowledge and, on the one or two occasions when he wasn't absolutely sure about some detail, was quick to check his info with another staff member or on the computer. Lou listened to what we were looking for (we were considering both the Forester and the Outback) and addressed our needs and the relative appropriateness of each model. The test drives were designed to put the cars thru their paces, including going up a steep hill from a stop. After we took delivery of the car, he encouraged us to call or come by with any questions. Lou is definitely the most courteous, organized and straightforward vehicle salesperson that I have encountered. More
Excellent Experience Frank Marchion was the sales consultant that I had the pleasure of dealing with.Frank was very .knowledgable and very professional.He was extremely Frank Marchion was the sales consultant that I had the pleasure of dealing with.Frank was very .knowledgable and very professional.He was extremely helpful in guiding me after I explained to him what I was attempting to accomplish with my purchase.Frank made the whole process pleasantly easy and made a very satisfied customer and also a friend. More
Car Buying Experience Was Wonderful Our experience was very pleasant. Our salesman quickly picked up on my girls happiness with this car was just as important as my own and was very good Our experience was very pleasant. Our salesman quickly picked up on my girls happiness with this car was just as important as my own and was very good to all three of us, showing care that we all be happy with this car. More
Amazing service Center Subaru went above and beyond in servicing our 2009 Dodge Grand Caravan. We originally bought the vehicle there 2 years ago. There service depar Center Subaru went above and beyond in servicing our 2009 Dodge Grand Caravan. We originally bought the vehicle there 2 years ago. There service department was phenomenal. I will always buy my vehicles from this dealer and service them there as well . My wife and I can't say enough or do enough to tell others how truly wonderful the service at center Subaru is. Highly recommend this dealership for there service and sales, great people make a great experience !!! More
accomodating, patient, thorough, helpful In the past, when leasing a Subaru, we had to wait many hours for the paperwork to be done. When we spoke to Lou Credidio about this concern he did In the past, when leasing a Subaru, we had to wait many hours for the paperwork to be done. When we spoke to Lou Credidio about this concern he did his best to accomplish as much as possible on the phone and when he delivered the car he took time to explain, answer questions and yet get everything done in a speedy manner. We love our Subaru and are very grateful to Lou Credidio for his professionalism, patience and good humor. . More
pleasure to buy a carthere.This i my second. I live in Queens and i came here in 2110 and again 2105 to buy my Subaru. There is so little pressuer and their stock is great. The salesmen know th I live in Queens and i came here in 2110 and again 2105 to buy my Subaru. There is so little pressuer and their stock is great. The salesmen know the cars and every aspect of carbuying is fun there. More