Gengras Subaru Torrington

good car buying experience Joe Kolosky is very knowledgeable and thorough. He went over the entire vehicle with me, set up my smart phone with the Starlink system and made sur Joe Kolosky is very knowledgeable and thorough. He went over the entire vehicle with me, set up my smart phone with the Starlink system and made sure I understood the vehicle and its features. I haven't used the service center yet but have every confidence that I will be highly satisfied. More

Thankyou Thank you for your time spent helping us to select the 2016 Forester to meet our requirements within our budget. And a special thanks for replacing Thank you for your time spent helping us to select the 2016 Forester to meet our requirements within our budget. And a special thanks for replacing a tire gone flat with a screw picked up on our return trip to Subaru. More

Center Subaru helped me lease a vehicle First off I would like to thank Miles for running such a great dealership, it shows that you take pride in your products and your sales team. Maji First off I would like to thank Miles for running such a great dealership, it shows that you take pride in your products and your sales team. Majid was my salesman and leasing specialist and he really exceeded my expectations. Majid was knowledgeable about his products, but more importantly was not pushy or bothersome (as my process took a little longer than normal due to issues on my end). I really appreciate everything that everyone at Center Subaru did for me and have already recommended their service to a few people I know looking for leases. Thanks again team! Forever a friend, Wesley More

Frank and his team are incredible! I had been researching different dealerships to lease a new Subaru and all the excellent reviews I read online about Center Subaru were proven right. I had been researching different dealerships to lease a new Subaru and all the excellent reviews I read online about Center Subaru were proven right. The staff is helpful without being overbearing and I never felt like I was being taken advantage of. I will come back to Center for my next lease in a heartbeat! More

"Straight forward and pleasant experience" I had heard nothing but positive experiences from people buying Subarus and having them serviced by Center Subaru. I was referred to Tracy Breen from I had heard nothing but positive experiences from people buying Subarus and having them serviced by Center Subaru. I was referred to Tracy Breen from a past customer and Mr. Breen was very personable, knowledgable, and helpful in assisting us in picking out our 3rd Subaru Forester since 2001. We are switching dealerships in order to be 30 miles closer to home. We look forward to having our 2016 Forester serviced at Center Subaru. If the service center is as good as it's sale's department we will be coming back for many years. More

Good to us for many years As a second time buyer at Center Subaru, I was very happy with our experience. The entire staff is helpful and knowledgeable. Ive serviced my car ther As a second time buyer at Center Subaru, I was very happy with our experience. The entire staff is helpful and knowledgeable. Ive serviced my car there for nearly ten years and just bought my first new car ever. Love the people and the car. More

Great buying experience I worked with Jonathan Villamar to purchase a 2014 Subaru Forester. From the beginning to the end of the deal, he was thorough and willing to help me I worked with Jonathan Villamar to purchase a 2014 Subaru Forester. From the beginning to the end of the deal, he was thorough and willing to help me with questions, getting a loaner setup, and having all of the paperwork together for me so I could just come in, sign the paperwork, and get the keys. I love that kind of customer service. Would wholeheartedly recommend him and Center Subaru to anybody I know. Thanks guys. More

Complete satisfaction Why Center Subaru? We'll share the reasons why we drove almost two hours each way to purchase a vehicle with them and why buyers, male or female, near Why Center Subaru? We'll share the reasons why we drove almost two hours each way to purchase a vehicle with them and why buyers, male or female, near or far, can shop with confidence at Center Subaru. My wife and I have had our fair share of vehicle purchases, and this vehicle purchase was THE best car buying and dealership experience we have ever had! From the very prompt reply to our internet inquiry, and direct answers to our questions, right through the delivery of our new car. My wife had me shopping for a very specific XV Crosstrek with a 5 speed manual transmission. There are few of them on dealer lots anywhere, and many of the ones in dealer inventory were already spoken for. Without any high pressure sales tactics, Center Subaru earned our trust and confidence. Knowing we were several hours away and we had a trade, they provided a contingent trade value. Contingent upon it being everything we said it was. Their trade value was very fair! They listened to what we wanted in a new XV Crosstrek and heard us. We were confident they would find the XV Crosstrek we wanted, so we gave a deposit over the phone. As expected, a very short time later our Crosstrek was located and secured for us. With our odd schedules plus some other obligations, we were unclear on how quickly we'd be able to take delivery. They were super accommodating and there was absolutely no pressure. Everything was done at our convenience. We made the necessary arrangements and scheduled delivery for the following weekend. We were given the appointment time we had requested, and they were waiting for us upon our arrival. Our salesman, David, was as courteous and professional in person as he was on the phone and via email. We were given a thorough tour of their impressive dealership, including their super clean and climate controlled service facility. The trade inspection was conducted without issue, and the contingent value provided was honored. The whole process from start to finish was pleasant to say the least. We couldn't be happier! Because of the high level of satisfaction we have, we will be sharing our awesome experience and referring anyone we know looking to purchase a new Subaru or a quality pre-owned vehicle to Center Subaru. Upon arrival at the dealership, we saw our new Crosstrek proudly displayed out in front. It was shiny and spotless, prepped and ready for delivery. From the very beginning of our contact with the dealership, it was made clear the vehicle being traded was my wife's vehicle and the Crosstrek being purchased was for my wife. Our salesman and the finance manager addressed her directly, and treated her with respect from introduction through the end of the delivery. Please don't misunderstand, we were both treated with respect, but having been blatantly ignored during previous vehicle purchases at other dealerships, my wife took note of their thoughtful attention. Our salesman took his time, saw to it every detail of the experience was perfect. He spent as much time as we needed going over the features of our new XV Crosstrek in such detail it was easy and we left with no questions. He absolutely knows his product and it shows! Center Subaru through their outstanding employees...Amy Ouimette, David Robinson and Kit Nan, offered exemplary customer service, displayed the highest standards of professionalism, and delivered a quality vehicle. The bar has been raised at Center Subaru, and all dealerships should aspire to emulate the outstanding service we experienced first hand. We couldn't be happier with our experience. Center Subaru as a company, Amy Ouimette (in the Business Development Center), David Robinson (in Sales) and Kit Nan (in the Finance Office) should all be proud of themselves for a job well done! It was evident to us, this was just business as usual for them, and what a great business it is! When you do things right all the time, it shows! Thank you Center Subaru! We will see you again and will be referring your fine dealership to anyone we know is looking to purchase a vehicle. COMPLIMENTS TO ALL FOR A JOB VERY, VERY WELL DONE!! More

Great recent experience Recently bought a forester which we love. In addition, highly recommend Frank Marchion! The repair shop is also top of the line when I brought my mazd Recently bought a forester which we love. In addition, highly recommend Frank Marchion! The repair shop is also top of the line when I brought my mazda in. More

Honest, amiable and there to help. I love this dealership! Me and my wife where looking for a car that was suited to our needs since we are looking to start a family soon. We had gone to several other "top" de Me and my wife where looking for a car that was suited to our needs since we are looking to start a family soon. We had gone to several other "top" dealerships in the state but had not found the price, car, or honest salesmanship we where looking for. Simply put, everywhere else we went we where treated as if our needs did not matter. We then decided to go local (being a Torrington resident) and decided to give Center Subaru a shot. At this time we where not even sure we wanted a Subaru. Jonathan found us on the lot casually looking at the vehicles. It wasn't long until we where test driving cars that might be suitable for our needs. He finally showed us the Subaru Impreza(5 Door). We fell in love with it, and the rest is history. Throughout the whole process Jonathan was extremely courteous, helpful, honest and concerned for our needs in our vehicle search. He found us the perfect car that is suited to we where looking for. Thank you Jonathan! and Thank you Center Subaru! Incredible customer service and prices. Oh, and did I mention they even gave us the a FREE lifetime warranty on our vehicle! What more can I say. Center Subaru Is a gem the heart of the Northwest Hills, truly worthy of being called number #1. More