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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
62 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 62 reviews

April 29, 2026

I had a wonderful experience. Everyone was very polite, helpful and professional. A ten rating. More

by msbeentonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cemal Bonavota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Elias
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Apr 29, 2026 -

Genesis of South Bay responded

We’re thrilled to hear you had a wonderful experience. Cemal was pleased to assist you with your new Genesis GV80. Thank you for the perfect ten rating.

April 29, 2026

Excellent service overall. Very clean place The team very kind, and accommodated me. I was given a nice loaner G70. Clean and confortable. More

by jose.gavina
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Apr 29, 2026 -

Genesis of South Bay responded

We’re glad our team provided a clean, welcoming environment and made sure you felt well accommodated. It’s wonderful to hear the loaner G70 was comfortable and ready when you needed it. Thank you for trusting us with your Genesis service.

April 26, 2026

My car was picked via valet service. The only contact I had with So. Bay was via text for pick up and drop off. More

by armed
Recommend Dealer
Yes
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Apr 26, 2026 -

Genesis of South Bay responded

Thank you for choosing Genesis of South Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2026

Great service. Donnie and his team are the best! They strive for perfection and a good experience. More

by Mmarshall. gm0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Genesis of South Bay responded

Thank you for trusting us with your Genesis G90. We’re pleased Donnie and his team delivered meticulous care and a seamless service experience. We look forward to supporting you again.

April 24, 2026

5 Everyone was helpful and friendly. If my (new) salesman (Rudolpho) didn't have an answer others would help. Germain made the process easy. He was patient, helpful and professional. One More

by vicki.toler
Recommend Dealer
Yes
Employees Worked With
Germain
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Apr 24, 2026 -

Genesis of South Bay responded

Thank you for highlighting how friendly and patient our team was during your new Genesis purchase. Congratulations on your new vehicle. We look forward to assisting you again.

April 24, 2026

I had an issue with my AC not working properly. Jason received my text and made sure that while the car was being serviced the AC was thoroughly tested. He did find that there was a challenge and k More

by Robert J Thrash III
Recommend Dealer
Yes
Employees Worked With
Jason Lee
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Apr 24, 2026 -

Genesis of South Bay responded

Your feedback brightens our day. We’re delighted our team responded promptly to your message, kept your Genesis while diagnosing the issue, and resolved the AC thoroughly. We appreciate the enthusiastic rating and your trust in our service.

April 24, 2026

I had an issue with my AC not working properly. Jason received my text and made sure that while the car was being serviced the AC was thoroughly tested. He did find that there was a challenge and k More

by Robert J Thrash III
Recommend Dealer
Yes
Employees Worked With
Jason Lee
Report | Print
Apr 24, 2026 -

Genesis of South Bay responded

Thank you for the five-star rating. We’re glad our service team thoroughly tested and resolved the AC issue in your Genesis G80. Your high five endorsement means a lot to us.

April 24, 2026

They do good work, but it's tacky that they have started charging a fee for credit cards at a time when most people don't carry hundreds of dollars in cash. More

by stone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxxxx
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Apr 26, 2026 -

Genesis of South Bay responded

Thanks for sharing your thoughts about your experience with Genesis of South Bay. We appreciate your business and hope to see you again soon!

April 23, 2026

New dealership. New brand. Great efforts to please their customers. Opportunity to smooth out a few edges. Good experience and will buy again. More

by prelude945
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Chatman
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Apr 23, 2026 -

Genesis of South Bay responded

Thank you for sharing your thoughts on your new Genesis experience. We’re glad you had a good visit, and we appreciate your feedback as we refine our processes. We look forward to assisting you again.

April 23, 2026

My encounter was very pleasant. My service agent was very friendly and professional. The time for service completion was acceptable. The waiting area was very accommodating. More

by Lleggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Genesis of South Bay responded

It’s great to hear your visit was pleasant. We’re glad your service agent was friendly and professional and that the service time and waiting area met your needs. We appreciate you bringing in your Genesis and look forward to helping whenever you return.

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