Donnie Ellis

Picked up and delivered my car on time. My car was immaculate and the tires were nice and shiny. My car was immaculate and the tires were nice and shiny. More

by JAMES-MCGINNIS Verified Customer Verified Customer

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The Service Center is Great! The rest of the dealership is horrible. In the 2 years that I’ve owned the car NO One other than the service center returns inquires and phone calls The rest of the dealership is horrible. In the 2 years that I’ve owned the car NO One other than the service center returns inquires and phone calls. It’s pathetic I’ve complained to corporate and nothing happens. I still don’t have answers to my questions!!! More

by damkitty Verified Customer Verified Customer

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Service was fast easy and very friendly. The advisor kept me informe if the needed work and cost. Also advice me of future work to keep the car in excellent shape The advisor kept me informe if the needed work and cost. Also advice me of future work to keep the car in excellent shape More

by lunaranch11 Verified Customer Verified Customer

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My car was there for a week. No loaner car. No reimbursement for my cab fare No loaner car. No reimbursement for my cab fare More

by MBCHOE Verified Customer Verified Customer

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The service was excellent and your service advisor was professional and understood what my car needed. professional and understood what my car needed. More

by heardbill Verified Customer Verified Customer

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This dealership is very clean and the staff are very helpful and courteous. The work was quick a d efficient. helpful and courteous. The work was quick a d efficient. More

by LADYRJW1 Verified Customer Verified Customer

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Our 2025 G70 just had its first service by Genesis of South Bay. Benson Chin was (and will always be) our service advisor. He was a pleasure to work with and his Service Dept technicians provided the lev South Bay. Benson Chin was (and will always be) our service advisor. He was a pleasure to work with and his Service Dept technicians provided the level of expert attention that our hardest working family car deserves. More

by robert@urbanalpha.com Verified Customer Verified Customer

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My experience with south bay genesis. The staff and team was very professional and the waiting area and restroom was cleaned . It a 10/10 in my eyes The staff and team was very professional and the waiting area and restroom was cleaned . It a 10/10 in my eyes More

by john.fredrick08 Verified Customer Verified Customer

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Treated with courtesy and professionalism. Jason went the extra mile to answer my questions and provide advice. Jason went the extra mile to answer my questions and provide advice. More

by dlpicard Verified Customer Verified Customer

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Great service department. Donnie and Jose provided fast and courteous service. Waiting area was pleasant. Donnie and Jose provided fast and courteous service. Waiting area was pleasant. More

by HARRYRAM44 Verified Customer Verified Customer

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