Donnie Ellis
Donnie Ellis at Genesis of South Bay

Donnie Ellis | Page 2

Service Manager

Genesis of South Bay

20433 Hawthorne Boulevard
Torrance, CA 90503

Contact Me
4.7
36 Reviews
4.7

36 Reviews

Write a Review

36 Reviews of Donnie Ellis

August 18, 2026

Dealership Rating
Employee Rating

I was 100% satisfied with the service of Genesis of South Bay!! It was an amazing experience! More

by psh0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Lee

Aug 18, 2026

Genesis of South Bay responded

Knowing that you were completely satisfied with your G80 service means a lot to our service team. Donnie appreciates your recognition and is glad to have helped.

August 04, 2026

Dealership Rating
Employee Rating

Everything about our experience from A to Z was excellent Benson was exceptional! Definitely would recommend this dealership More

by hareford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benson

Aug 04, 2026

Genesis of South Bay responded

Knowing that every step of your service visit felt excellent means a lot to our service team. We’re glad we could provide exceptional care for your Genesis GV70, and we appreciate your recommendation.

July 28, 2026

Dealership Rating
Employee Rating

Always treated like a VIP. Thank you Jose for the great service and the hospitality SB Genesis. #Genesisforlife More

by joegarcia0035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Jul 28, 2026

Genesis of South Bay responded

It’s great to hear you felt like a VIP. Thank you for trusting us with your Genesis GV70 and for acknowledging our hospitality. Donnie and the team look forward to your next visit.

July 28, 2026

Dealership Rating
Employee Rating

Es un lugar donde la personas te resiven con una sonrisa y donde te hacen sentir como en casa More

by gonle566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Genesis of South Bay responded

Thank you for sharing your experience. We’re happy Donnie and the team greeted you with a smile and made your Genesis GV80 service feel like home. We look forward to assisting you again.

July 24, 2026

Dealership Rating
Employee Rating

Very nice facility/waiting area. Pleasant and competent personnel. Work performed on time as promised. More

by chipmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Genesis of South Bay responded

Thank you for highlighting our facility and team’s efforts. We’re glad Donnie and our staff completed your service as scheduled. We appreciate your trust in Genesis and look forward to your next visit.

July 19, 2026

Dealership Rating
Employee Rating

They had me come in for a recall and send a text message to provide a convenient time to come in offered me a loaner car a ride home anything I needed. The service was done quicker than I anticipated. My ca More

by gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Genesis of South Bay responded

It’s great to hear the text scheduling, loaner vehicle and ride-home option made your recall visit convenient. We’re glad the service wrapped up faster than expected and that your Genesis GV80 returned freshly washed and ready for the road.

July 17, 2026

Dealership Rating
Employee Rating

I had a great experience with the dealership and service team. They did an excellent job on my vehicle, kept me informed throughout the process, and completed the work in a timely manner. My car is running More

by ttrisby96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Genesis of South Bay responded

It’s wonderful to hear our service team kept you informed and completed the work on your Genesis GV70 efficiently. Knowing your vehicle is running great after our quality service means a lot to us. Donnie is grateful for your feedback and glad we could take great care of your vehicle.

July 16, 2026

Dealership Rating
Employee Rating

The team did a very good and thorough job. The two vehicles I brought in came back clean and in great condition. More

by timmurphy90266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benson, 5 stars

Jul 16, 2026

Genesis of South Bay responded

Thank you for bringing in your Genesis GV70 and your other vehicle for service. Donnie and our team are glad the thorough work left both cars clean and in excellent condition. We look forward to assisting you again.

July 16, 2026

Dealership Rating
Employee Rating

I appreciate the consistent updates on the vehicle status during service, including phone calls. I docked one star because the dealership did not have the needed part(s) for my initial scheduled maintenance. More

by nickmokhtarian7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Genesis of South Bay responded

Thank you for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 26, 2026

Dealership Rating
Employee Rating

The service was attentive, warm, and patient. The waiting area was also very cozy. Food and drinks were provided.. More

by yongshengzhao206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clayton , Lee

Jun 26, 2026

Genesis of South Bay responded

We appreciate you highlighting your recent Genesis GV80 service experience. Our team is delighted the attentive, patient support made you feel welcome and that the waiting area’s cozy atmosphere met your needs. Knowing the refreshments added to your comfort is rewarding, and we look forward to helping you again.

Dealership Inventory (269 Vehicles)

new 2026 Genesis G90 car, priced at $100,684
2026 Genesis G90
new
Vik Black exterior
Automatic
All-wheel Drive
new 2026 Genesis G90 car, priced at $100,139
2026 Genesis G90
new
Black exterior
Automatic
All-wheel Drive
new 2026 Genesis G80 car, priced at $69,291
2026 Genesis G80
new
Uyuni White exterior
Automatic
All-wheel Drive
used 2019 BMW X3 car, priced at $19,710
2019 BMW X3
used
Glacier Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2026 Genesis G70 car, priced at $44,110
2026 Genesis G70
used
Makalu Gray exterior
Automatic
Rear-wheel Drive
new 2027 Genesis GV80 car, priced at $64,364
2027 Genesis GV80
new
Vik Black exterior
Automatic
All-wheel Drive