Donnie Ellis | Page 2
Service Manager
Genesis of South Bay
20433 Hawthorne Boulevard
Torrance, CA 90503
36 Reviews
Write a Review36 Reviews of Donnie Ellis
July 19, 2026
They had me come in for a recall and send a text message to provide a convenient time to come in offered me a loaner car a ride home anything I needed. The service was done quicker than I anticipated. My ca to provide a convenient time to come in offered me a loaner car a ride home anything I needed. The service was done quicker than I anticipated. My car was freshly washed and delivered to me within a few hours. I was on my way. More
July 17, 2026
I had a great experience with the dealership and service team. They did an excellent job on my vehicle, kept me informed throughout the process, and completed the work in a timely manner. My car is running team. They did an excellent job on my vehicle, kept me informed throughout the process, and completed the work in a timely manner. My car is running great, and I truly appreciate the professionalism and quality service. Thank you for taking good care of my vehicle! More
July 16, 2026
I appreciate the consistent updates on the vehicle status during service, including phone calls. I docked one star because the dealership did not have the needed part(s) for my initial scheduled maintenance. during service, including phone calls. I docked one star because the dealership did not have the needed part(s) for my initial scheduled maintenance. They picked up my car and took it to the service center, but had to bring it back later because they did not have the parts ready. So we had to schedule another appointment. In the future, they should ensure they have the needed parts prior to a scheduled service appointment. More
June 26, 2026
The service was attentive, warm, and patient. The waiting area was also very cozy. Food and drinks were provided.. The waiting area was also very cozy. Food and drinks were provided.. More
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