Genesis of Ontario
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 208 reviews
Great service, communication, sales folks, prices. We got an employee discount and the hot chocolate is to die for. We got an employee discount and the hot chocolate is to die for. More
Robert was extremely helpful and efficient. The entire team made sure to provide a great experience! The entire team made sure to provide a great experience! More
Sales team was helpful. Safa Mustafa saved the day and offered my daughter a coloring book, details like this really make a difference since the dealership was buys and the Safa Mustafa saved the day and offered my daughter a coloring book, details like this really make a difference since the dealership was buys and the kids were with us and getting restless. The dealership is classy, quite vibes and sales people are not pushing cars on you. More
Excellent customer service and knowledge of product. Professional sales experience without unnecessary pressure on customer Professional sales experience without unnecessary pressure on customer More
This dealership respected my time and worked at my own pace with no pressure. They went out of their way to help find the perfect match. pace with no pressure. They went out of their way to help find the perfect match. More
I would like to express my sincere gratitude to Safa Mustafa — a highly qualified and truly dedicated Genesis professional. From the very first day of communication, it was clear that we were working wi Mustafa — a highly qualified and truly dedicated Genesis professional. From the very first day of communication, it was clear that we were working with someone who is genuinely committed to both the client and the final result. Safa Mustafa did absolutely everything possible — and even more — to make our dream come true. Thanks to her support, attention to detail, and constant involvement, we were able to purchase the Genesis JV 70 just in time for Merry Christmas! . The entire process was organized clearly, transparently, and calmly, despite tight deadlines and many details. At every stage, Safa was always available, explained everything thoroughly, handled issues promptly, and consistently found the best solutions. We would especially like to highlight her personal approach, patience, and sincere desire to help. This is exactly the kind of professional who cares not just about completing a deal, but about the client’s happiness and satisfaction. Thanks to Safa, purchasing the car was not stressful, but instead became a true celebration and a warm Christmas gift for our family. We would also like to address Genesis management: employees like Safa are an enormous asset to the company. We sincerely hope and wish that her professionalism, dedication, and outstanding level of service will be properly recognized and rewarded by the company’s leadership. Safa truly deserves appreciation and encouragement for her work. Genesis can rightfully be proud of having such an employee. Safa is a shining example of what premium-level service should be. Thank you very much for your professionalism, care, and the heart you put into your work! More
The dealership was beautiful and clean. It was a welcoming environment and my husband and I felt relaxed. I would definitely recommend to family and friends. It was a welcoming environment and my husband and I felt relaxed. I would definitely recommend to family and friends. More
Our visit to Ontario Genesis was an absolute pleasure. Our sales person Safa was very knowledgeable about the GV80 Coupe we were interested in purchasing. There was no pressure on the sales side as well a Our sales person Safa was very knowledgeable about the GV80 Coupe we were interested in purchasing. There was no pressure on the sales side as well as the loan side of our purchase. They truly wanted us to make the right vehicle choice, interior choice and total package. Their dealership was very clean with friendly staff everywhere. We ended up driving home a beautiful white 2026 GV80 Coupe. Thank you Ontario Genesis for your professionalism and help getting us into the right vehicle for our family. More
Genesis of Ontario: A Beacon of Excellence in Automotive Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesi Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesis brand itself. After a regrettable initial lease experience three years ago with Genesis of Santa Monica—a dealership I now actively avoid due to their unscrupulous and predatory practices—I approached my second Genesis lease with trepidation. Despite living in West Los Angeles, I was determined to find a dealership that prioritized transparency and customer satisfaction. My search led me to Genesis of Ontario, and the difference was immediate and profound. From the outset, their team demonstrated an unparalleled ease of doing business and a level of transparency that was refreshingly absent elsewhere. The hour-and-a-half drive to pick up my new GV70 lease from Mr. Simoon Hwang was not merely a journey; it was an investment in a superior customer experience. Genesis of Ontario stands as a testament to what a dealership should be. As a high-volume dealer, they boast a gorgeous showroom brimming with a diverse inventory – a stark contrast to the makeshift operations I’ve encountered elsewhere. I was particularly impressed by the exceptional professionalism and integrity displayed by Mr. Simoon Hwang in sales and the highly capable and professional Finance Manager, Ms. Bailey Ramos. Their combined commitment to superb customer service is truly commendable. Beyond securing an amazing deal on my new GV70 lease, Genesis of Ontario went above and beyond by offering to purchase my old lease, a proposition that Genesis of Santa Monica had outright dismissed. This act alone underscored their dedication to customer value and their willingness to go the extra mile. I wholeheartedly recommend Genesis of Ontario. They are not just a dealership; they are a benchmark for excellence within the automotive industry. Their unwavering integrity, professionalism, and commitment to customer satisfaction should serve as a role model for all Genesis dealerships. Do yourself a favor and make the drive – you will undoubtedly thank me later. More
Once again, I’m completely satisfied with Rusnak Genesis. I brought my car in for routine service, and everything went smoothly thanks to the service department manager and staff. While I was there, I notice I brought my car in for routine service, and everything went smoothly thanks to the service department manager and staff. While I was there, I noticed a car on the lot that caught my eye. Joseph immediately offered a test drive, and once we returned, we spent less than 45 minutes discussing pricing and my trade-in. There was absolutely no pressure—just respectful, straightforward conversation to find a price that worked for everyone. The paperwork was fast, and the car detailing and prep were excellent. Without a doubt, I highly recommend Rusnak Genesis for service or purchasing a vehicle—or even just stopping by to enjoy their automated coffee and cappuccino machines and tasty showroom snacks. More




