Joseph Juarez

Everyone was very helpful from finance to delivery. Joseph went out of his way to take care of us. That wasn’t easy since I kept changing my appointment and type of GV 70 we wanted Joseph went out of his way to take care of us. That wasn’t easy since I kept changing my appointment and type of GV 70 we wanted More

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Joseph is amazing! ! He was so detailed, patient and found exactly what we were looking FOR!!! If you want great service and are in the market for a new car, I recommend ! He was so detailed, patient and found exactly what we were looking FOR!!! If you want great service and are in the market for a new car, I recommend stopping by to speak with Joseph!!!! 10/10 service !!! Wish all the sales representatives we dealt with at other dealers were like him… they would definitely sell a lot more. Thank you to Genesis of Ontario for training your sales representatives so amazingly!!! Great job Genesis of Ontario for all your kindness!!! We love our car!! More

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Every staff member was professional and friendly. They assisted us with no hesitation and demonstrated multiple vehicles took their time to show us the difference in vehicles and then walk us through They assisted us with no hesitation and demonstrated multiple vehicles took their time to show us the difference in vehicles and then walk us through the process approaching the vehicle. Walked out of their extremely satisfied. More

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Made the process of purchasing our car very seamless. Very professional and knowledgeable. When there was a bit of a delay in the car arriving, they made an arrangement for me to have a loaner car which Very professional and knowledgeable. When there was a bit of a delay in the car arriving, they made an arrangement for me to have a loaner car which was very helpful. More

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Team members were very nice and helpful. The establishment is well stocked with inventory and is beautiful. The establishment is well stocked with inventory and is beautiful. More

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I worked with Joseph Juarez to buy a new GV70 and had a fantastic experience. There was a bit of a snafu with the car we were supposed to see, but Joseph was very transparent and kept us frequently updated fantastic experience. There was a bit of a snafu with the car we were supposed to see, but Joseph was very transparent and kept us frequently updated as it got sorted out. We were able to pivot to another car and Joseph made the process completely pain-free. He honored the deal we discussed over the phone, was encyclopedic in his knowledge of the car (giving me a live demonstration of all the features before we left), did not pressure us about anything, and was very friendly and enjoyable to chat with while working though the paperwork. I’ve bought a handful of cars over the years, and Joseph is the best salesman I’ve worked with, would highly recommend asking for him if you go to Genesis of Ontario. The dealership itself is very modern, clean, spacious, and just feels very luxurious. I also worked with Edwin over the phone, and he was great as well. If you’re looking for a Genesis, I highly recommend Genesis of Ontario and Joseph Juarez! More

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The staff at Genesis of Ontario were all great and helpful. Henry Lee was especially knowledgeable and gave us excellent customer service. I would highly recommend them if you're searching for a Gene helpful. Henry Lee was especially knowledgeable and gave us excellent customer service. I would highly recommend them if you're searching for a Genesis. More

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Good service, good customer service and support , detailed with instructions and friendly service. I would recommend this dealer to a friend. detailed with instructions and friendly service. I would recommend this dealer to a friend. More

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This experience was surprisingly refreshing compared to past encounters with other vehicle companies. This dealership is a great representation of what a good car buying experience should be. The process w past encounters with other vehicle companies. This dealership is a great representation of what a good car buying experience should be. The process was customer service driven from the first inquiry to the final pull off the lot. The entire staff seemed to operate without faulted or strain. They honestly kept the best interest of me, my family, and our overall wellbeing in mind when negotiating a win-win agreement. I am more than happy to recommend this particular dealership to all that are looking for a new or certified pre-owned Genesis. I invite all that are in the market to visit the lot and test drive there next vehicle. Happy Days! Sincerely, JDS More

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Safa was very helpful from the moment we first called all the way through the purchase of the vehicle. It was the best experience I have ever had purchasing a car. the way through the purchase of the vehicle. It was the best experience I have ever had purchasing a car. More

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