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Genesis of Naples

Naples, FL

4.7
294 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 294 reviews

January 28, 2025

Always professional. Great service. Always accommodating. Staff attentive and keeps you informed. Comfortable waiting area More

by bhance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Genesis of Naples responded

Bhance, thank you for the fantastic feedback! We're delighted to hear that our team at Genesis of Naples provided attentive service and a comfortable experience. We appreciate your support!

January 28, 2025

Peter was very well informed, explained the process, and was very understanding of this old lady. Thank you More

by ADUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service dept desk
Jan 28, 2025 -

Genesis of Naples responded

We're delighted to hear that Peter provided such a supportive and informative experience at Genesis of Naples. Thank you for sharing your kind words, and we're here if you need anything else!

January 28, 2025

KC was my service advisor and was great to work with. Nice areas for waiting. More

by bkcarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Jan 29, 2025 -

Genesis of Naples responded

Your kind review warms our hearts! Thank you from the Genesis of Naples Team.

January 28, 2025

Dave was respectful, professional and easy to work with. Follow up was great and he got me a good deal More

by tomkbonita
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Genesis of Naples responded

We're delighted to hear that Dave provided you with respectful and professional service at Genesis of Naples. It's fantastic to know he secured a great deal for you, and we appreciate your feedback!

January 28, 2025

He was nice and good with us. He had the car ready to go for us to test drive. Everything was smooth. More

by Snkypetes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Delisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Genesis of Naples responded

We're delighted to hear that everything went smoothly during your visit at Genesis of Naples! It's great to know the team had the car ready for you and provided a pleasant experience. Thanks for sharing your feedback!

January 27, 2025

Daniel was very knowledgeable about the car and answered all the questions we had. He went out of his way to accommidate us. More

by JERRY93
Recommend Dealer
Yes
Employees Worked With
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Genesis of Naples responded

Jerry, we're delighted to hear that Daniel provided you with such knowledgeable and accommodating service at Genesis of Naples. Thank you for sharing your experience!

January 27, 2025

The dealership was fair with their negotiations, and they were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle. More

by DONALDWEGENERDCPC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Genesis of Naples responded

Donald, we're glad to hear that our team at Genesis of Naples provided clear explanations and fair negotiations. Enjoy getting the most out of your new vehicle!

January 26, 2025

Took six weeks to get an appointment for an oil change. Then no loaner car. More

by pekie324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Genesis of Naples responded

I sincerely apologize for the delay and the frustration it has caused. However, we typically provide courtesy cars if your service takes longer than expected and when it is a warrantable item. If there's anything else you'd like to discuss, please feel free to reach out to me directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

January 26, 2025

I'm always treated with respect by the service staff. Service Advisor Pawel Bartnicki ensures I'm completely satisfied before leaving with my car. In Sales, Product Specialist, Arli Fritz has followed up More

by RD_ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki, Arli Fritz
Jan 27, 2025 -

Genesis of Naples responded

Thank you for sharing your positive experience with us at Genesis of Naples! We're delighted to hear that Pawel and Arli have provided exceptional service and support. We appreciate your kind words and look forward to assisting you in the future!

January 25, 2025

Peter Frank’s is very good and professional at his job. Great guy and kept me informed on my car as it was being serviced More

by Najpdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Jan 27, 2025 -

Genesis of Naples responded

We're delighted to hear that Peter provided excellent service and kept you informed during your visit at Genesis of Naples. Thank you for sharing your experience with us!

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