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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
467 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is ...
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6780 Airport Rd N

Naples, FL

34109

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Showing 467 reviews

December 27, 2024

This is my third Genesis so that says it all. They send reminders , pick up my car and it is returned in a timely manner. More

by WENDYFLINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Genesis of Naples responded

Thank you for your continued loyalty to Genesis of Naples, Wendy! We're delighted to hear that our service, including the reminders and convenient pick-up and return, keeps meeting your expectations. Enjoy driving your third Genesis!

December 26, 2024

MY EXPERIENCE WAS FABULOUS. MY SALESMAN TODD COULDN'T BE BETTER. INFFAC HE WAS THE BEST SALESMAN I HAVE EVER NEGOTIATED WITH IN MY 60 YEARS OF PURCHASING AUTOMOBILES. More

by JEK2127
Recommend Dealer
Yes
Employees Worked With
Todd Schwoerer
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Dec 26, 2024 -

Genesis of Naples responded

We're delighted to hear that Todd provided such a fabulous experience at Genesis of Naples! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle.

December 26, 2024

The sales team was excellent. The training on our new gv60 was very helpful and I liked that we can get a refresher course after using the car awhile More

by fjahnke
Recommend Dealer
Yes
Employees Worked With
Brian Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Genesis of Naples responded

We're delighted to hear that our Genesis of Naples team provided excellent service and helpful training on your new GV60. Enjoy the ride, and feel free to reach out for a refresher anytime!

December 25, 2024

Rob was Great with explanations, kept me up to date always, and Pawel is always great in Service. More

by deniscars62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Genesis of Naples responded

We're elated to hear that Rob and Pawel hit the mark with 5-star service! Thanks for the review of Genesis of Naples.

December 25, 2024

Great service department. I would highly recommend you take your vehicle here. Love the valet service also. More

by Ashwill16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Dec 26, 2024 -

Genesis of Naples responded

We're delighted to hear you enjoyed the service and valet experience at Genesis of Naples! Thank you for recommending us, we look forward to serving your vehicle needs in the future.

December 23, 2024

Brian did an excellent job. He provided in depth knowledge of the model we were interested in. He was most patient, professional and courteous. He was good with follow up. More

by RFMARKMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Genesis of Naples responded

We're delighted to hear that Brian provided such knowledgeable and professional service at Genesis of Naples. Thank you for recognizing his efforts, and we hope you're enjoying your new vehicle!

December 22, 2024

Salesman Todd Schwoerer represented the dealership well and everyone went out of their way to accommodate us. We came from Tampa and all the information we received was Spot On! This dealership, the salesm More

by chipdeblock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Schwoerer
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Dec 23, 2024 -

Genesis of Naples responded

Thank you for making the trip from Tampa to visit us at Genesis of Naples! We're delighted to hear that Todd and our team provided accurate information and exceptional service. We appreciate your support and look forward to serving you again in the future!

December 22, 2024

A little slow for just oil change and check up but comfortable waiting room and coffee available. Seems like that shouldn’t take two hours More

by RHABORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
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Dec 23, 2024 -

Genesis of Naples responded

Thank you for your feedback! Considering that you only have to come in twice a year, depending on your mileage, it’s a full-service check not just an oil change. We appreciate your patience during the visit and are glad to hear that our waiting room amenities at Genesis of Naples made it more comfortable. We'll work on improving efficiency in the future.

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December 21, 2024

I traveled 100 miles to Naples for our G80. They had the best prices out the door. Todd was great and Bill worked to make a deal. Thanks More

by RDM8382
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill, Todd Schwoerer
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Dec 23, 2024 -

Genesis of Naples responded

Thank you for making the trip to Genesis of Naples! We're delighted that Todd and Bill could assist in getting you a great deal on your G80. Enjoy the ride, and we appreciate your support!

December 21, 2024

Peter very through very polite even put my wiper blades on fantastic service. I recommend genesis to ever one More

by KENDALLSPHARMACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in customer service
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Dec 23, 2024 -

Genesis of Naples responded

We're delighted to hear that Peter provided fantastic service and went the extra mile at Genesis of Naples! Thank you for recommending us, and we look forward to assisting you again in the future.

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