
Genesis of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 514 reviews
good service and communication at this dealership I would recommend this service center to anyone would recommend this service center to anyone More
Poor communication by service personnel. Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later. After being informed that service could take all day then informed that a part needed to be ordered. Why was part not ordered on Wednesday at first visit. Service people had my vehicle for seven days because of poor planning. More
We’re elderly and weren’t sure how to handle the problem (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your agent said there was no charge we were both very satisfied. In fact my wife told the agent she loved him. Great Job—Thank you. More
Arli made my experience as painless as possible. Hadn’t bought a car in 18 years and was doing it by myself for the first time at 81! It was scary and Arli was so patient as I changed my mind over Hadn’t bought a car in 18 years and was doing it by myself for the first time at 81! It was scary and Arli was so patient as I changed my mind over and over. I bought a car that was very different than what I started out looking for and Arli helped guide me for three months to help me realize what I really wanted. And thanks to Arli I love my new car! He never pushed me toward anything. Just truly wanted me to be happy with my decision. And I truly am! He is a gem! More
Can I give Mario 10 stars? He is professional, personable and very proficient at explaining all the features on my GV80. He didn't rush us and went through instructions with bo He is professional, personable and very proficient at explaining all the features on my GV80. He didn't rush us and went through instructions with both me and my husband. I would gladly refer family and friends to him if interested in a Genesis or Hyundai! More
All good. However, once again I had a tire rotation and the air inflation was never checked. This has been a regular practice throughout all my regular mainten However, once again I had a tire rotation and the air inflation was never checked. This has been a regular practice throughout all my regular maintenance schedules. More