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Genesis of Naples

Naples, FL

4.7
644 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 644 reviews

September 04, 2025

Very pleased with the sales effort of all sales and manager team. The lack of customer service following the sale is the reason for the low rating. I am still waiting for an answer on my care care prod More

by ROBERTSON779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Quintana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Genesis of Naples responded

Robertson, it is disappointing to receive this review. However, we have spoken with you and have done everything in our power to assist you, including providing information and pictures of the products you mention. Thank you, and we wish you all the best moving forward.

August 31, 2025

I always have a great experience at Tamiami Genesis. Courteous, professional, honest, prompt, and thorough. More

by Jasdbrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pawel - always awesome
Sep 02, 2025 -

Genesis of Naples responded

Thank you for sharing your consistently positive experiences, and thank you for choosing Genesis of Naples! See you next time!

August 30, 2025

Friendly, informative, easy to communicate and fast response.Would not hesitate to recommend this dealership and Jorge as a service representative. More

by lewnheatherl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Genesis of Naples responded

Thank you so much for sharing your fantastic feedback about Jorge and the rest of the team! We appreciate your business and look forward to seeing you again at Genesis of Naples.

August 30, 2025

The speed and quality of work was very good, as was the communication. The temporary waiting room arrangement was not a comfortable option. More

by GLSTEINER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall the employee’s name
Sep 02, 2025 -

Genesis of Naples responded

Thank you for the feedback! We're pleased you were happy with our speed, quality, and communication. We'll work on improving the temporary waiting area. We hope to welcome you back to Genesis of Naples!

August 29, 2025

You can’t judge a dealership by a couple of its less than stellar parts, right!? Service department needs to focus on the person at hand. The detail and prep department needs to focus on proper detailing o More

by angeldifazio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Delisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Genesis of Naples responded

Thank you for your feedback, and we'll make sure to pass it along to our team. We strive to make sure all our departments, from sales to service, reflect Genesis of Naples's dedication to excellence. Thank you for bringing this to our attention.

August 29, 2025

Absolutely the worst service experience have had at this dealership in 3 years. After a routine service which included tire rotation, when driving home the car pulled to the right. They obviously did not More

by SSMEND24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Genesis of Naples responded

It's disappointing to hear about your recent service experience, especially after having positive ones in the past. We strive for thorough and honest assessments, so it's concerning that you felt pressured into unnecessary purchases. We'll be sure to discuss this with our team to improve our processes for the future. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

August 28, 2025

JC always takes great care of me and my now 2 GV70's. Well done. More

by MAMBLER0
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Genesis of Naples responded

We really appreciate you taking the time to leave JC and Genesis of Naples this awesome review, thank you!

August 28, 2025

Dean was a pleasure to work with. Was prepared for my visit, 3 cars for me to review and no pressure. I was satisfied and purchased the car. Dealership did a good job. More

by bisco1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dean Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Genesis of Naples responded

We're glad to hear you had a pressure-free and successful experience with Dean! Thank you for choosing Genesis of Naples, and congratulations on your new car!

August 27, 2025

Great service appointment! Pawel was awesome as usual!. He needs a raise! Awesome customer service! More

by kb-N-line
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Aug 27, 2025 -

Genesis of Naples responded

Thanks for the great review and trust in our team at Genesis of Naples! Safe travels ahead!

August 26, 2025

Excellent service, car was serviced and I was able to have a loaner till the service was complete. I was informed of the progress. More

by patiwyllie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Genesis of Naples responded

Thank you for your trust in Genesis of Naples! We are so pleased you received excellent service. See you next time!

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