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Genesis of Naples
Naples, FL
139 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 139 reviews
December 18, 2024
Fantastic customer service, Qualified personnel working on vehicle. Very accommodating about giving me a loaner so it didn’t hold me up in any way. More car dealerships should take lessons from them. on vehicle. Very accommodating about giving me a loaner so it didn’t hold me up in any way. More car dealerships should take lessons from them. More
by jcunningham4375
Verified CustomerEmployees Worked With
December 16, 2024
JC was very professional and accommodating. He followed up at every stage very happy with the service.. He followed up at every stage very happy with the service.. More
by ktriKevinordan
Employees Worked With
December 15, 2024
You have to book very far ahead to get an appointment, but the waiting area and loaner policy is nice. They completed the job the next day by noon as promised for 3 recalls in our Genesis. We got smart an but the waiting area and loaner policy is nice. They completed the job the next day by noon as promised for 3 recalls in our Genesis. We got smart and booked the 2025 service ahead of time. Don't plan on waiting though for your service. It will be overnight. More
by swivel65
Employees Worked With
Tim who does the loaners and Peter who did the service
December 14, 2024
The service department does what they promise. Fix, maintain, and do it properly & promptly. Very professional Fix, maintain, and do it properly & promptly. Very professional More
by HOROWITZCPA
Employees Worked With
December 14, 2024
Communication at the dealership was lacking. I sent multiple emails requesting information about a couple of cars and received nothing. I called the dealership and spoke with Jacob and things se I sent multiple emails requesting information about a couple of cars and received nothing. I called the dealership and spoke with Jacob and things seemed to be OK. I purchased a demo 2024 Genesis 80 For a great price. I had the car shipped and when I received it, it had not been cleaned. The dealership left personal documents Of one of their customers. Not cool. I requested a temp tag and paid for it, but never received it. This dealership behaved more like a sleazy used car dealership than a luxury Genesis dealership. I’m not sure I would do business with them again . More
by cmule
Employees Worked With
December 13, 2024
Just stopped in because my tire pressure was low. Inspection showed a nail in a place that couldn’t be repaired. Was replaced and back on the road in under 2 hours. Inspection showed a nail in a place that couldn’t be repaired. Was replaced and back on the road in under 2 hours. More
by RABVOSS
Employees Worked With
Service
December 13, 2024
Michael Johnson was great. Not too pushy, professional and very helpful. Remi was great too. Love my car! Not too pushy, professional and very helpful. Remi was great too. Love my car! More
by Lnaples
December 13, 2024
My 6th Genesis at Genesis at of Naples. There's a reason for coming back. There's a reason for coming back. More
by PJMURPHY34
Employees Worked With
December 11, 2024
Had my tires rotated yesterday. After the driver returned my car received an alert saying my back tires had very low pressure. so much for the 9 point inspection. They didn’t ev After the driver returned my car received an alert saying my back tires had very low pressure. so much for the 9 point inspection. They didn’t even check the pressure of my tires. More
by PSROX
Employees Worked With
JC Davies
