
Genesis of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy process, quick process. I came from Miami, I took 40 min, and then head out. Exceptional service! I came from Miami, I took 40 min, and then head out. Exceptional service! More
Very nice and and made the transaction quick nd easy and took extra steps to assure customer satisfaction took extra steps to assure customer satisfaction More
Excellent service in every way. Always available, answered all questions, and worked with us to get the best results. Went above and beyond expectations. Always available, answered all questions, and worked with us to get the best results. Went above and beyond expectations. More
From the start process until the purchase was completed everyone involved was awesome. Crystal, Drew and the Finance Manager were all great and pleasant. everyone involved was awesome. Crystal, Drew and the Finance Manager were all great and pleasant. More
Even thoiugh Genesis made a marketing error with orange seatbelts and I was not able to find the exact GV70 model, Arli continued to search and was able to find a GV80 and we were able to reach an acceptab seatbelts and I was not able to find the exact GV70 model, Arli continued to search and was able to find a GV80 and we were able to reach an acceptable offer More
I was very pleased with this dealership and my salesperson. Never felt pressured into anything right down to sigh I g the paperwork to seal the deal. Very impressed salesperson. Never felt pressured into anything right down to sigh I g the paperwork to seal the deal. Very impressed More
This was our fourth Genesis of Naples purchase. I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service exper I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service experiences have been outstanding as well. More
The purchase experience was excellent. Rob Reilly is outstanding! My experience with the quality of the Genesis vehicles is less than satisfactory. I traded in a 23 GV70 which had been i Rob Reilly is outstanding! My experience with the quality of the Genesis vehicles is less than satisfactory. I traded in a 23 GV70 which had been in the shop for three weeks to fix a defective ac unit. I purchased a new 26 GV70 and, after 600 miles, the radio went out and it is currently in the shop for repair. And, by the way, I still haven't received reimbursement for my rental car used during the repair of the 23 GV70. More
Pavel makes owning my Genesis a pleasure. He is the best at customer service! I am really happy, especially after my very bad experience renting a car and trying to get reimbursed. That was He is the best at customer service! I am really happy, especially after my very bad experience renting a car and trying to get reimbursed. That was a nightmare!!! More
Sawyer was an excellent sales associate who provided outstanding details of the Genesis GV80 Coupe and was a major reason we bought the vehicle. outstanding details of the Genesis GV80 Coupe and was a major reason we bought the vehicle. More