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Genesis of Naples
Naples, FL
142 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 142 reviews
July 18, 2023
Pleasant experience. Jason Prater was very knowledgeable and helpful. Answered all questions and made the buying experience enjoyable. I would recommend Genesis of Naples Jason Prater was very knowledgeable and helpful. Answered all questions and made the buying experience enjoyable. I would recommend Genesis of Naples to anyone looking for a car. More
by Irvp1
Employees Worked With
Jason Prater - sales
June 27, 2023
AC in GV70 stopped working on 6/10/2023 First on-line appointment was 7/16/2023.....36 days Called Saturday and was told I could I could drop off on 6/12. Tech first looked at it on 6/20. Added dye to appointment was 7/16/2023.....36 days Called Saturday and was told I could I could drop off on 6/12. Tech first looked at it on 6/20. Added dye to AC on 6/23. Apparently will look at dye on 6/27. I realize they are busy, but in all the years I've owned Acura's; Audi's and BMW's I have never gone through such extended service gobbdelygook. Bought the wrong car from the wrong dealer. And they did offer a loner/rental car from Thrifty. Did not need one thankfully AC repair in SW Florida should not take this long. Very disappointing. 3rd rate performance. More
by Curmudgeon53
Employees Worked With
No need, the issue is not with the service writer
June 03, 2023
Vinnie did a great job. We got a great deal and all was delivered as promised on our Genesis GV80. Would definitely recommend. We got a great deal and all was delivered as promised on our Genesis GV80. Would definitely recommend. More
by Deanna B.
Employees Worked With
Vinnie Incorvaia, Michelle Leon
May 19, 2023
Unfortunately, the service of this dealership has deteriorated over time. I am on my fifth Genesis and I regret buying the current one. Overpriced and service levels are abysmal. Cannot get a retu deteriorated over time. I am on my fifth Genesis and I regret buying the current one. Overpriced and service levels are abysmal. Cannot get a return call from service staff after 3 days. Pawel has been disappointing in his communications. More
by VJM
Employees Worked With
Pawel,
March 15, 2023
Wonderful service. Pawel was superb!! Professional, courteous, extremely knowledgeable! The VERY best I have ever dealt with in any dealership. Pawel was superb!! Professional, courteous, extremely knowledgeable! The VERY best I have ever dealt with in any dealership. More
by Charleskrulak
Employees Worked With
Pawel , Michelle Leon
March 04, 2023
This was the third G90 I leased or bought from Genesis of Naples. Always a good experience. Service over the past 6 years has been excellent. The salesman who handled my sale earlier this week, Rob Reilly Naples. Always a good experience. Service over the past 6 years has been excellent. The salesman who handled my sale earlier this week, Rob Reilly, was very helpful, knowledgeable, courteous and spent considerable time w/ me after I paid for the car showing me the new technology vs. my 2020 G90. More
by hplamberson
Employees Worked With
Rob Reilly and John D'Angelo
March 02, 2023
TJ really knows his product! !!!! I wanted a G 80 Sab Ice. Not available. Looked at “Matt” not for me. My 1st 2020 G 80 SAVED MY LIFE. I had an accident in October. My car !!!! I wanted a G 80 Sab Ice. Not available. Looked at “Matt” not for me. My 1st 2020 G 80 SAVED MY LIFE. I had an accident in October. My car was hit in rear axle. If I didn’t have that power under my foot I would’ve been hit in driver’s door. Hadbumps & lots of bruises but was able to walk to car when I left ER That’s why I NEEDED A NEW G 80 TJ found a G 80 on the lot not yet in the computer. Just off the truck. LOVED THE INTERIOR. Color ok. Bought the car then. Pickup a few days later. Since then lots of “love the color” from friends & family. It does have the glitz I love. Thankfully Nancy Maginness More
by jmaginness
Employees Worked With
TJ he knows his product ?? ???????? & financial guy , Michelle Leon
