Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Merrillville
Merrillville, IN
63 Reviews
Genesis of Merrillville is Northwest Indiana’s premier destination for luxury automotive excellence. Located in Merrillville, IN, and proudly serving nearby communities including Highland, Schererville, Saint John, Crown Point, and Valparaiso, the dealership offers a refined experience centered around the award-winning Genesis lineup—featuring the G70, G80, and G90 sedans.
Built on a foundation of innovation and customer-first service, Genesis of Merrillville delivers a personalized and pressure-free buying journey. Whether you're exploring the Genesis brand for the first time or returning for service, the dealership treats every guest like family. Their Genesis Concierge program, streamlined financing options, and commitment to transparency ensure that every customer feels confident and cared for.
Beyond sales, Genesis of Merrillville provides top-tier maintenance and repair through its Genesis Certified service technicians, dedicated to preserving the performance and longevity of your vehicle. With complimentary services like Genesis Service Valet and Connected Services, the dealership redefines what it means to own a luxury car.
Visit Genesis of Merrillville at 1000 81st Ave Suite 100, Merrillville, IN 46410, and experience the future of luxury driving.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 63 reviews
October 10, 2025
Very reponsive to client’s needs including vehicle type and price. Willing to work with buyer. and price. Willing to work with buyer. More
by Ffplayer
Employees Worked With
October 06, 2025
Can’t say enough good things about this Dealer. From my initial interactions with Zach to the follow up from the Sales Manager Adam to finalizing paperwork with Jordy…this team is TOP NOTCH! If From my initial interactions with Zach to the follow up from the Sales Manager Adam to finalizing paperwork with Jordy…this team is TOP NOTCH! If you are thinking Genesis (you should this is my 3rd) give these guys a buzz. They were super competitive with pricing to fit my budget and made the buying process frictionless. We drove from STL! More
by Patrick
September 30, 2025
Had a great experience at Genesis of Merrillville. Dave Cox was outstanding and easy to work with. Listen to what I had to say and met all my needs. Dave Cox was outstanding and easy to work with. Listen to what I had to say and met all my needs. More
by upsmansb
Employees Worked With
September 29, 2025
Being new to the Genesis model I required a lot of time and patience becoming familiar with the brand. Dave did an excellent job of making me feel comfortable with my decision. Whenever we needed assistanc and patience becoming familiar with the brand. Dave did an excellent job of making me feel comfortable with my decision. Whenever we needed assistance or clarification his manager Adam was there to help. More
by Billiwill
September 29, 2025
Dave was absolutely phenomenal salesperson. He was very polite . Answered all of my questions , also explained all of the features on the vehicle . I would highly recommend Dave ! He was very polite . Answered all of my questions , also explained all of the features on the vehicle . I would highly recommend Dave ! More
by veronica6915
September 27, 2025
Couldn’t have asked for a better salesperson than Justin. He offered to search other dealerships for the exact model and color combo I wanted without hesitation and went the extra mile in acquiring the car f He offered to search other dealerships for the exact model and color combo I wanted without hesitation and went the extra mile in acquiring the car for me. He was also very honest in our price negotiations and made sure we landed on terms that made sense for both of us. I highly recommend Merrillville Genesis. More
by Rick V.
September 22, 2025
I would avoid this dealership at all costs. Our appointment was scheduled for 10AM, but the finance manager (Jordy) showed up several hours late, leaving us waiting with no communication. The Our appointment was scheduled for 10AM, but the finance manager (Jordy) showed up several hours late, leaving us waiting with no communication. The car registration process has also been a nightmare — massive delays and zero proactive follow-up. My temporary tag is about to expire, and I still haven’t heard back from anyone. Extremely disappointing experience from start to finish. More
by wookjae30
September 20, 2025
The purchase of our GV70 was professional and efficient. Zach, our Experience Manager, was knowledgeable and explained everything clearly. Zach, our Experience Manager, was knowledgeable and explained everything clearly. More
by dc8419
September 13, 2025
David Cox was great to work with. Never pushing to make a sale and very knowledgeable about car. I would highly recommend. Never pushing to make a sale and very knowledgeable about car. I would highly recommend. More
by kaminski23
