Genesis of Merrillville
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 56 reviews
The purchase of our GV70 was professional and efficient. Zach, our Experience Manager, was knowledgeable and explained everything clearly. Zach, our Experience Manager, was knowledgeable and explained everything clearly. More
David Cox was great to work with. Never pushing to make a sale and very knowledgeable about car. I would highly recommend. Never pushing to make a sale and very knowledgeable about car. I would highly recommend. More
Everyone was extremely nice. No pushy salesmen. I called before I went in they had the SUV waiting for me. Zach answered all my questions and was very patient with me. No pushy salesmen. I called before I went in they had the SUV waiting for me. Zach answered all my questions and was very patient with me. More
From start to finish, David Cox made this the smoothest and most stress-free vehicle purchase we’ve ever experienced. There was no pressure, no sales tactics—just genuine care and professionalism. David to and most stress-free vehicle purchase we’ve ever experienced. There was no pressure, no sales tactics—just genuine care and professionalism. David took the time to listen, answered every question with patience, and worked closely with my wife and me to make sure we felt confident and comfortable every step of the way. It truly felt like he was on our side. We’re grateful to David and the entire team at Genesis of Merrillville for turning what can often be a daunting process into something enjoyable and memorable. We’ll absolutely be back for our next major purchase. Thank you for making us feel valued. More
Outstanding Experience with Genesis of Merriville – Especially Dave! I had a truly exceptional experience with Genesis of Merriville when I purchased my car in March 2025. From start to finish, Dave Especially Dave! I had a truly exceptional experience with Genesis of Merriville when I purchased my car in March 2025. From start to finish, Dave, my original sales associate, was attentive, honest, fair, and highly professional. He made the entire process smooth and stress-free, which I genuinely appreciated. After bringing my car home to South Bend, I realized the all-weather mats I believed were included were not in the vehicle. I contacted Dave, and he explained that they weren't included because they weren’t even available yet due to the car being such a new model. He promised to follow up once they were, and true to his word, he did. Fast forward four months, and Dave reached out to let me know the mats were finally available—and that they’d be personally delivered to me. Today, James, a young and professional driver, arrived at my workplace (after driving 1.5 hours!) to deliver the mats. He was polite, respectful, personable, and seemed genuinely happy to help. So far, I have nothing but praise for my experience with Genesis of Merriville. Special thanks to Dave in sales, Jaci in finance, and James for going above and beyond. Their customer service has been outstanding at every step. Highly recommend! More
This dealership made buying my vehicle such a Great and memorable experience. Justin went above and beyond. And still continues even after the sales closed. I can't tell you how wonderful it is to feel app memorable experience. Justin went above and beyond. And still continues even after the sales closed. I can't tell you how wonderful it is to feel appreciated, seeing, heard and valued. More
Everyone was so friendly at this dealership! Our salesperson, Zach Villarreal, was very personable, knowledgeable, and patient with us. He even stayed after closing to help us. Adam was also g Our salesperson, Zach Villarreal, was very personable, knowledgeable, and patient with us. He even stayed after closing to help us. Adam was also great and made the paperwork process so easy. The young man who cleaned up our car did an excellent job. We had the best experience purchasing our car and would highly recommend Zach and this dealership. More
Super easy to work with and they were very friendly, super glad to have bought my car here with Adam and Zach super glad to have bought my car here with Adam and Zach More
Justin, Dave and Adam are the BEST! Justin was patient (I started the process in Jan of this year) and never once made me feel pressured. I appreciated his professional non-pushy manner Justin was patient (I started the process in Jan of this year) and never once made me feel pressured. I appreciated his professional non-pushy manner and am glad I did business with him and this dealership! Great experience. Thank you! More

