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Genesis of Greensboro
Greensboro, NC
38 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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38 Reviews of Genesis of Greensboro
May 07, 2024
Excellent service, start to finish. Appointment was scheduled on the day we requested. We didn’t have to wait once we got there. Service was completed at exactly the time it was promise Appointment was scheduled on the day we requested. We didn’t have to wait once we got there. Service was completed at exactly the time it was promised. Our service writer was extremely knowledgeable and answered several questions . We were given a loaner car to use while our car was in the shop(it was immaculate!). Would recommend this service department to any one!! More
by kdmeek
Employees Worked With
Jason Dodds
May 05, 2024
The welcoming Salesman Juanese was outstanding. He was open and honest, f he didn't know the answer he admitted to it. He immediately excused himself and went to find out what the correct response He was open and honest, f he didn't know the answer he admitted to it. He immediately excused himself and went to find out what the correct response was. More
by Khall0608
Employees Worked With
Juanese Mora
May 05, 2024
We are first time Genesis customers, and are very pleased with the entire experience. The entire staff was excellent, but Tina from Sales, and Matt from Service, went above and beyond to ensure we were satis with the entire experience. The entire staff was excellent, but Tina from Sales, and Matt from Service, went above and beyond to ensure we were satisfied with our new GV70. Thank you Genesis of Greensboro! More
by Blair S.
Employees Worked With
Tina, Matt, Chris, Finance Gentleman
April 01, 2024
Staff was very courteous and the facility well appointed. Our sales person was professional, knowledgeable and accommodating. In addition, the financial manager was also well versed and provided excellent Our sales person was professional, knowledgeable and accommodating. In addition, the financial manager was also well versed and provided excellent guidance throughout the process. More
by Tuber200
Employees Worked With
Stephen Jennings, Gregory Smith
March 23, 2024
Pleasantly surprised by the professional, courteous, and competent service considering that I had been having a frustrating time trying to find a functioning genesis dealership in my area. Thanks Jason. L competent service considering that I had been having a frustrating time trying to find a functioning genesis dealership in my area. Thanks Jason. Looks like my search is over. More
by arrow-of-time
Employees Worked With
Jason Dobbs
March 02, 2024
Purchased a 2021 GV80 over the internet and needed to find a Dealership to go over the vehicle. After calling two dealership in Maryland and Pennsylvania which didn't have the greatest customer service a find a Dealership to go over the vehicle. After calling two dealership in Maryland and Pennsylvania which didn't have the greatest customer service attitude. I then called Genesis of Greensboro. I happen to be in town and the service manager Matt went over the car for free. I was in after that. He then told me to contact Jason (JJ) to arrange some repairs I needed done to the vehicle to return it to top condition. They had availed a courtesy vehicle after 2 repairs. Fixed every recommended suggestion to my complete satisfaction. And washed the car. Yes, I am thoroughly impressed! Thank you. I drove back today ( March 1, 2024 ) 400 miles and the vehicle performed like new. Matt and Jason of Genesis in Greensboro made me a customer. Will probably buy my next Genesis from them. Charles More
by chrlgrv1
Employees Worked With
Matt and Jason
