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Genesis of Greensboro

Greensboro, NC

4.7
38 Reviews

3915 West Wendover Ave

Greensboro, NC

27407

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38 Reviews of Genesis of Greensboro

September 03, 2024

My car was damaged on their lot by an employee. Only paid for damages… nothing else in compensation. Not happy with the management….didn’t seem to care. More

by Julie S
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager and assistant manager
Sep 04, 2024 -

Genesis of Greensboro responded

Julie, we are truly sorry to hear about the damage done to your vehicle. We strive for the best customer care and would like to discuss this further. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.

August 08, 2024

Excellent customer service, timely repairs and great communication. Service team is knowledgeable and responsive to inquiries. More

by M.pereznc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Aug 08, 2024 -

Genesis of Greensboro responded

Miguel, we're delighted to hear that you had a great experience with our service team at Genesis of Greensboro. Thanks for the kind words!

August 01, 2024

Service was top-notch. Was offered a loaner car to drive so I didn't have to wait there. Personnel was very pleasant, and helpful. Would gladly recommend this dealership to More

by l.dubble117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 01, 2024 -

Genesis of Greensboro responded

Thank you for sharing your positive experience with Genesis of Greensboro! We're delighted to hear our team provided top-notch service and made the process convenient for you. Your recommendation means a lot to us!

May 31, 2024

My experience at the dealership was amazing. !!!Sales person was very Patient and helpful(Thanks Juan) You were awesome!!!!!! Not to mention, everyone from the front to the back of the dealershi More

by Angie
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan e Mora Rios
Jun 03, 2024 -

Genesis of Greensboro responded

Thank you for sharing your amazing experience with us! It was our pleasure to serve you at Genesis of Greensboro.

May 31, 2024

The staff was very helpful and friendly. Disappointed getting messages car needs service already.after one day off the lot . It is a certified pre owned. I would have thought they would ha More

by Ccothery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juanesse, Gregory Smoth
Jun 03, 2024 -

Genesis of Greensboro responded

Thank you for sharing your feedback with us. We apologize that your recent experience was anything less than exceptional. If there is anything we can do to assist you, we invite you to reach out to our General Manager, Steven Tancona, directly at stancona@genesisofgreensboro.com or 336-646-1340.

May 29, 2024

Enjoyed the experience. All personnel exceptional and very friendly. Very knowledgeable for a new dealership. More

by cleve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juaness Mora
May 30, 2024 -

Genesis of Greensboro responded

We're delighted to hear you had a great experience at Genesis of Greensboro! Our team takes pride in providing exceptional service and knowledge. Thanks for the positive feedback!

May 22, 2024

Juan was an excellent sales person. Very knowledgeable and patient. Answered all of our questions. He was very enthusiastic about what he was selling and wanted to make sure we were hap More

by Smasen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan E Mora Rios
May 23, 2024 -

Genesis of Greensboro responded

It's great to know that Juan provided you with such a positive experience at Genesis of Greensboro. We're glad he could answer all your questions and ensure your happiness with the purchase!

May 10, 2024

Jason in the service department always friendly and gets the job done. Very nice guy. More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
May 10, 2024 -

Genesis of Greensboro responded

Shelby, we're delighted to hear that Jason has consistently delivered thorough and welcoming service! Thank you for the kind words. — Genesis of Greensboro Team

May 10, 2024

Very easy to schedule service. Quick, friendly and very professional. Second time I have used the dealership for my GV70 service and will definitely continue to do so in the future More

by sourwoodgirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 13, 2024 -

Genesis of Greensboro responded

We're glad to know that you've had positive experiences with our service department at Genesis of Greensboro. Thanks for choosing us for your GV70's needs, and we look forward to assisting you in the future!

May 09, 2024

Outstanding to work with. Very good communication and did exactly what they said they would do. More

by Tom.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 09, 2024 -

Genesis of Greensboro responded

Thank you, Tom, for stopping by to leave Genesis of Greensboro a wonderful review! Oustanding service is what we love to hear!