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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
835 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 835 reviews
December 03, 2024
Everything went great, very easy to deal with and the valet service was such an amazing convenience valet service was such an amazing convenience More
by Frankprez99
Verified Customer
December 02, 2024
Everyone in the in the service department are a helpful & a pleasure to deal with. a pleasure to deal with. More
by steved
December 01, 2024
I had gone to another genesis dealer with the same issue on a brand new car , the other dealer kept the car for 28 days without finding the solution to the issue after Genesis of Englewood had the car for 2 on a brand new car , the other dealer kept the car for 28 days without finding the solution to the issue after Genesis of Englewood had the car for 2 days they diagnosed the issue ordered the part and corrected the problem - one small issue remained but they were responsive and proactive More
by Daryey
Employees Worked With
November 30, 2024
Convenient location, can walk in town when waiting. Pleasant personnel. Minimum wait time, in and out as promised. Car was super clean when service completed. Appointment was easy to set up and alt Pleasant personnel. Minimum wait time, in and out as promised. Car was super clean when service completed. Appointment was easy to set up and alter, if necessary. All this, and no charge. More
by MICHAELCUSSEN45
Employees Worked With
November 29, 2024
He is smart, responsive, and helpful. I am handicapped. I and my brother did shopping while waiting for my car. John emptied the groceries from my brother’s car into the corner of the sho I am handicapped. I and my brother did shopping while waiting for my car. John emptied the groceries from my brother’s car into the corner of the showroom, so my brother could go home, and then put the groceries into my car when it was ready. More
by MCCULLOCH68
Employees Worked With
November 27, 2024
Customer service was great! They communicated with me every step of the way and delivered on time and exactly what was promised! They communicated with me every step of the way and delivered on time and exactly what was promised! More
by Charles R.
Employees Worked With
November 27, 2024
The folks at Genesis of Englewood really understand the customer experience. They met me exactly where I was and made the process the smoothest luxury experience I've ever had. Jon is a responsive and dire customer experience. They met me exactly where I was and made the process the smoothest luxury experience I've ever had. Jon is a responsive and direct advisor. No salesperson fluff. Just what a well-informed veteran of leasing cars wants. More
by D
November 26, 2024
The dealership was Clean organized and the staff was very efficient and kind. I would recommend this dealership to my friends and family. efficient and kind. I would recommend this dealership to my friends and family. More
by SPIRITWITHIN02
Employees Worked With
November 24, 2024
Well explained. on any questions. A great service experience. Finish on time with streaming steps. on any questions. A great service experience. Finish on time with streaming steps. More
by aoyung555
