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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
1,189 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,189 reviews
April 29, 2026
Came in for an oil change and general check up plus had the wiper blades replaced. When all was said and done John mentioned what would be required to do on the next scheduled maintenance so I can stay ahe the wiper blades replaced. When all was said and done John mentioned what would be required to do on the next scheduled maintenance so I can stay ahead of any potential issues. Very easy to deal with and a pleasure to discuss car matters and other things ?? More
by MercedesMike
Verified Customer
April 28, 2026
Excellent communications. John kept me up to date on my car's status throughout the process. The only negative was the car was not returned clean. John was at lunch when I pic John kept me up to date on my car's status throughout the process. The only negative was the car was not returned clean. John was at lunch when I picked it up, so it was not his fault. More
by KATZIANER
April 27, 2026
Attentive, competent and reassuring. No that's all you get. That's plenty. You can't even take a compliment! No that's all you get. That's plenty. You can't even take a compliment! More
by Bhaskarduttacfa
April 24, 2026
Prompt service, issues were addressed and resolved, the accommodations with loaner were excellent Thank you accommodations with loaner were excellent Thank you More
by YZISKEL
April 24, 2026
Loved the Customer Service they answered every question and communication was perfect. Service to the vehicle was great. and communication was perfect. Service to the vehicle was great. More
by JESNELBUTLER
April 24, 2026
Great experience with Genesis of Englewood service department. Everything went smoothly. I enjoyed the updates I was sent about the service status, including the video from the service department expl department. Everything went smoothly. I enjoyed the updates I was sent about the service status, including the video from the service department explaining what had been done. I also liked that they made sure the dealer had a loner car available for my appointment date. I had nothing but a very positive experience with them. More
by AGONZALEZ34
Employees Worked With
