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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
837 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 837 reviews
December 14, 2024
Absolute worst dealership I have ever done business with and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, or the car itself is worthy of being in this category. More
by BETHMOSNER
Verified CustomerEmployees Worked With
Other Employees :
Don’t know sales person name but she was terrible and deceptive. , Matthew Paparazzo
December 13, 2024
Service number one was prompt, organized, and all questions were answered professionally. Thank you very much ! questions were answered professionally. Thank you very much ! More
by STEVE.CURLEY13
Employees Worked With
December 13, 2024
John was helpful, gracious, knowledgeable, and supportive. My experience was positive. He restored my faith in Genesis. supportive. My experience was positive. He restored my faith in Genesis. More
by S44MILLER
Employees Worked With
December 13, 2024
They do what they say they will do. And there are no surprises. I had the computerized analysis done for $219. This Sevice found something wrong and it only cost $19 to make the repair. And there are no surprises. I had the computerized analysis done for $219. This Sevice found something wrong and it only cost $19 to make the repair. What a bargain! And the car was washed and cleaned. More
by MCCULLOCH68
Employees Worked With
December 13, 2024
Discovered a problem with right front wheel (frozen key lock lug). Required lengthy repair and arranged loaner. lock lug). Required lengthy repair and arranged loaner. More
by JMONKS
Employees Worked With
December 11, 2024
Best Genesis dealer I have been to. Very nice showroom. Caring service. Highly recommend it. Very nice showroom. Caring service. Highly recommend it. More
by RANDALL13
December 10, 2024
Jon Paul was patient and informative and help me make my decision to choose the G80 decision to choose the G80 More
by SUSANLEEDS
December 08, 2024
Excellent and profession staff. Followed up after I lease my Genesis. Pleasure to work with. Love my car. All around great dealership. Followed up after I lease my Genesis. Pleasure to work with. Love my car. All around great dealership. More
by ASAFJTAMIR
December 08, 2024
Tamara was great … very professional… made the whole transaction super easy. And on top of that they gave me the best price !! transaction super easy. And on top of that they gave me the best price !! More
by LSOLVES13
December 07, 2024
From the moment I pulled into the parking lot, we were greeted by valet parking. Focus on the customer was immediate. It continued when we met our salesman, Berk. He is extremely professional, frien greeted by valet parking. Focus on the customer was immediate. It continued when we met our salesman, Berk. He is extremely professional, friendly and very patient. It was a positive experience from the start to delivery of my new vehicle to my home. I look forward to doing continued business with this dealership. More
by TERRIWILSON2323
Employees Worked With
Berk, Matthew Paparazzo
