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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.8
406 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 406 reviews

March 20, 2024

I `purchased my 2022 Genesis 80 at a different location, so this was my first time at the Englewood location. I came for my scheduled maintenance. I was totally impressed!! The showroom, the personnel, More

by Raskollar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Paparazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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Mar 21, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you immensely for sharing your exceptional experience with us! We're delighted to hear that your first visit to our Englewood location for scheduled maintenance exceeded your expectations. We take immense pride in providing a truly luxurious experience for all our customers, from the showroom ambiance to the professionalism and friendliness of our personnel. Neysha is indeed a remarkable member of our team, and we're thrilled that she made you feel like a VIP with her warm welcome and personalized care. Warm Regards, Michael HIll mhill@benzelbusch.com

March 19, 2024

Positive 1st experience, informative and looking forward to returning to the facility. No thank you. More

by rfernandez28
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
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Mar 21, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that your first experience with us was positive and informative! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

March 16, 2024

I've dealt with Jeff for last 3 cars. Getting a car from Jeff is usually one call or few emails away and everything is ready when I came in so I could be in and out in less than an hour More

by jung89378
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your continued trust and loyalty, and for sharing your positive experience with Jeff! We're thrilled to hear that Jeff has consistently provided you with excellent service over the years. Warm Regards, Michael Hill mhill@benzelbusch.com

March 14, 2024

Great all around experience, Jeff was great, cars sell them selves, people there bad tye process easy. 600 straight miles today on my brand new GV80p More

by jeremy mastroianni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Lara
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Mar 15, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Jeff provided you with excellent service and made your car-buying process easy and enjoyable. It's wonderful to know that you're already enjoying your brand new GV80, and we hope it brings you many miles of joy and comfort. Best Regards, Michael Hill mhill@benzelbusch.com

March 14, 2024

Excellent customer service in a clean, comfortable environment. Friendly staff explained everything. I'll be back More

by LFEIGEN1
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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March 13, 2024

They made it easy. Very nice people. I'll definitely recommend them. They handled my problem very professionally More

by DIS.STERLING
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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March 10, 2024

Matthew and everybody are great! Smart efficient and courteous! They got my new cat purchase processed even quicker than i expected More

by Fm123
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma
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Mar 10, 2024 -

Fm123 responded

I meant CAR not cat!

Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Matthew and our team provided you with exceptional service during your new car purchase! Best Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Christopher was an exceptional employee and helped me from the moment I walked into the dealership. He made the visit smooth and walked me through everything More

by NAWALALMONTASER
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're thrilled to hear that Cristopher provided you with exceptional service during your visit to our dealership. Ensuring a smooth and informative experience for our customers is always our goal, and we're delighted to know that Cristopher met and exceeded your expectations. Best Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Very efficient and courteous Pick up and drop off was done as promised Vehicle came back clean More

by fancyjanet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that Cristopher provided you with efficient and courteous service. Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Nice to see genesis dealership very clean space comfortably waiting area they treat you with respect nice lot with a show case of thier vehicles... More

by xdiaz416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your visit to our dealership and that Neysha provided you with excellent service. Our team takes great pride in maintaining a clean and comfortable environment for our customers, and we're glad to hear that it made a positive impression on you. Best Regards, Michael Hill mhill@benzelbusch.com

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